COURSE UNIT TITLE

: MEDIATION FOR DISPUTE RESOLUTION

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
PSI 3060 MEDIATION FOR DISPUTE RESOLUTION ELECTIVE 3 0 0 4

Offered By

Sociology

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

DOCTOR SULTAN ERGUN

Offered to

Sociology
Sociology (Evening)

Course Objective

The objectives of this lesson is teaching mediation techniques and skills as conflict resolution techniques

Learning Outcomes of the Course Unit

1   Understanding the nature of interpersonal conflicts.
2   Understanding mediation Models and theoretical basis
3   Understanding mediation as a conflict resolution strategy.
4   Understanding mediation process: Preparation for mediation; Beginning the mediation; Gathering information and questioning; Ending mediation; Private meeting; Neutrality on the mediation; Confidentiality on the mediation process
5   Implementation mediation to the interpersonal conflicts

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The Nature of Interpersonal Conflicts
2 Types and Causes of Interpersonal Conflicts
3 Conflict Resolution Strategies
4 Principles of Conflict Resolution
5 Negotiation in Dispute Resolution
6 Dispute Management
7 General Evoluation
8 Midterm Exam
9 Communication Process
10 Question Types and Listening Styles
11 Communication and Conflict
12 Conflict Interaction
13 Conflict Styles and Interaction Strategies
14 Practice
15 General Evoluation
16 Final Exam

Recomended or Required Reading

1. Barsky, E. A. (2000). Conflict resolution for the helping professions. Stamford: Brooks / Cole, Thomson Learning.
2. Beer, J. E. And Stief, E. (1997). The mediator s handbook. Canada:New Society Publishers.
3. Bush, A. B. R. ve Folger, P. J. (1994). The promise of mediation: Responding to conflict through empowerment and recognition. San Francisco: Jossey-Bass Publishers.
4. Fisher, R,. Ury, W. ve Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd Ed.). USA: Penguin Boks.
5. Moore, W. C. (1996). The mediation process: practical strategies for resolving conflict (2nd edit.). San Francisco: Jossey-Bass.

Planned Learning Activities and Teaching Methods

Presentation
Answer-Question
Discussion

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + FIN * 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

Exams

Language of Instruction

Turkish

Course Policies and Rules

1. Attendance must be at least 70% for the lectures.

Contact Details for the Lecturer(s)

ergun.sultan@deu.edu.tr

Office Hours

Tuesday 13.00-14.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparation for midterm exam 1 10 10
Preparation for final exam 1 15 15
Preparations before/after weekly lectures 14 3 42
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 111

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14
LO.133
LO.23433
LO.33444
LO.4333
LO.53443

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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