COURSE UNIT TITLE

: QUALITY ASSURANCE FOR INFORMATION SYSTEMS

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
BIS 5022 QUALITY ASSURANCE FOR INFORMATION SYSTEMS ELECTIVE 3 0 0 5

Offered By

Business Information Systems (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR GÜZIN ÖZDAĞOĞLU

Offered to

Business Information Systems (English)

Course Objective

This course is designed to enhance students' awareness of quality assurance approaches and standards, to provide the students with deeply understanding the activities of a quality assurance function for Information Systems.

Learning Outcomes of the Course Unit

1   Have a knowledge understanding of the basics of several quality assurance approaches and standards.
2   Have a knowledge understanding of the the quality assurance requirements for electronic data processing.
3   Be able to plan the activities of a quality assurance function for Information Systems, such as reviews, controls, and maintenance.
4   Recognize major challenges to successful implementation of quality assurance approaches for Information Systems and use the proven steps to maximize the likelihood success (i.e. steps to achieving ISO 9000 status).

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Quality, quality assurance, differences between quality assurance and quality control.
2 The total quality management and six sigma approach.
3 Developing the quality assurance function for electronic data processing.
4 Quality assurance review points and techniques of computer application systems.
5 Staffing and planning the quality assurance review.
6 Reviewing the adequacy of application controls.
7 Verification, validation and testing.
8 Case Study-Real Problems
9 Managing and improving software maintenance process.
10 Quantitative analysis of system reviews, identifying quality requirements, measuring computer system reliability.
11 Internal auditing and control in an information system environment.
12 Case Study Presentations Submission of Case Analysis Report Peer Evaluations
13 Case Study Presentations
14 Case Study Presentations

Recomended or Required Reading

Quality Assurance for Information Systems: Methods, Tools, and Techniques; William E. Perry, John Wiley and Sons, 1991.

Planned Learning Activities and Teaching Methods

The course consists of lectures, class discussions, assignments and case analysis.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 PRS PRESENTATION
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + PRS * 0.30 + FIN * 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + PRS * 0.30 + RST* 0.40


Further Notes About Assessment Methods

None

Assessment Criteria

1. Lectures will focus on the transfer of quality assurance approaches, standards and activities for Information Systems

2. Case Analysis will offer an excellent opportunity for students to deepen their knowledge to evaluate relevant quality assurance models for Information Systems and use the proven steps to maximize the likelihood success. For the case analysis, a team including two students should be formed. Any deviation from this target number requires approval of the instructor.

3. The case analysis requires a cooperative effort. It is the responsibility of the team to assure that each team member has contributed approximately equally to the group work. Cases will be graded by the instructor and by the team members. Each member of the group will be asked at the end of the semester to evaluate his or her own contribution, and those of other team members. A peer evaluation form will be supplied during the last week of class.
4. Case reports will be evaluated for such factors as apparent understanding of the topic, originality of treatment and discussion, accuracy of results, comprehensiveness of the report s content and depth of the analysis, clarity and mechanics of presentation such as organization, format, punctuation, grammar, and quality of exhibits and charts.
5. Grade for Student Participation will depend on (i) class attendance, (ii) the quality of answers the student provides to questions posed by the instructor during class, and (iii) the general contribution the student makes to the creation of a positive learning environment.
6. A good attendance record may bring the grade up one level, for grades on the boundary between two grade levels.

Language of Instruction

English

Course Policies and Rules

1. It is obligatory to attend at least 70% of the classes.
2. Violations of Plagiarism of any kind will result in disciplinary steps being taken.
3. Absence will not be considered an excuse for submitting homework assignments late.
4. Delayed case reports will suffer grade decay equivalent to one letter grade per day late.

Contact Details for the Lecturer(s)

aysun.kapucugil@deu.edu.tr

Office Hours

To be announced at the first lecture.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 10 1 10
Preparation for midterm exam 1 15 15
Preparation for final exam 1 20 20
Preparing assignments 6 4 24
Preparing presentations 1 5 5
Midterm 1 3 3
Final 1 3 3
TOTAL WORKLOAD (hours) 122

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7
LO.15
LO.255
LO.354
LO.455