COURSE UNIT TITLE

: TOTAL QUALITY MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
BGK 5024 TOTAL QUALITY MANAGEMENT ELECTIVE 2 0 0 3

Offered By

PHYSICAL EDUCATION AND SPORTS TEACHING

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR IPEK AYDIN

Offered to

PHYSICAL EDUCATION AND SPORTS TEACHING

Course Objective

Analysis of total quality management culture and explanation of methods and tools used to achieve continuous improvement with the philosophy of total quality management in accordance with the conditions necessary for business

Learning Outcomes of the Course Unit

1   Recognizing Total Quality Philosophy
2   Sort the basic principles of total quality management
3   Quality development tools list
4   Implement the objectives of quality improvement
5   Statistical quality control to express

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Quality and quality management, quality management and historical development
2 The basic philosophy and principles of total quality management
3 Quality costs, process management,
4 Quality development tools
5 Quality development tools
6 Quality function deployment
7 Failure mode and effects analysis
8 The quality management system, ISO 9001:2008 Quality Management System
9 Environmental management system, ISO 14001:2004 environmental management system
10 The internal audit
11 Statistical quality control, quality control charts
12 Quality control charts
13 Process capability analysis, sampling plans,
14 Six sigma

Recomended or Required Reading

Doğan, Ö ve Tütüncü, O. (2003) Hizmet Işletmelerinde Toplam Kalite Yönetimi Kapsamında ISO 9001: 2000, Fakülteler Kitapevi, Izmir.
Işığıçok E. (2005) Toplam Kalite Yönetimi Bakış Açısıyla Istatistiksel Kalite Kontrolü, Ezgi Kitabevi Yayınları
Yüksel H. (2010). Üretim/Işlemler Yönetimi: Temel Kavramlar, Nobel Yayınları, Ankara

Planned Learning Activities and Teaching Methods

presentation, discussion, case study method

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Ara Sınav
2 FN Yarıyılsonu Sınavı
3 BNS BNS VZ * 0.40 + FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ * 0.40 + BUT * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

In-class participation affects evaluation.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

ipek.aydin@deu.edu.tr

Office Hours

To be announced when classes begin.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 10 10
Preparation for final exam 1 10 10
Preparing presentations 0 0 0
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 78

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.133
LO.24
LO.34
LO.43
LO.54

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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