COURSE UNIT TITLE

: HOSPITALITY MANAGEMENT IN MARINE TOURISM

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
DTY 7005 HOSPITALITY MANAGEMENT IN MARINE TOURISM COMPULSORY 3 0 0 6

Offered By

Marine Tourism and Yacht Master Non-Thesis (Evening)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR DURMUŞ ALI DEVECI

Offered to

Marine Tourism and Yacht Master Non-Thesis (Evening)

Course Objective

The aim of this course is to give information about hospitality services management on cruises and marinas, problems that are faced during service encounter and solutions regarding them.

Learning Outcomes of the Course Unit

1   Define the main hospitality services management issues in marine tourism
2   Examination of the main components hospitality services management issues in marine tourism
3   Comment about hospitality services management trends in marine tourism
4   Analyze new hospitality services management trends and discuss its advantages and disadvantages
5   Create solutions about the problems of hospitality services management in marine tourism

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction:Marine Tourism and Hospitality Services Management - I
2 Introduction:Marine Tourism and Hospitality Services Management -II
3 Greeting and Welcoming Guests Procedures in Ports Case study in the class.
4 Greeting and Welcoming Guests Procedures in Marinas Case study in the class.
5 Greeting and Welcoming Guests Procedures in Cruises Case study in the class.
6 Front Office Management in Cruises Case study in the class.
7 midterm
8 Food & Beverage Management in Cruises Case study in the class.
9 Food Safety and Sanitation in Cruises Case study in the class.
10 Entertainment Services in Cruises Case study in the class.
11 Travel Agency Facilities in Cruises Case study in the class.
12 Housekeeping Management in Cruises Case study in the class.
13 Purchasing Facilities in Cruises Case study in the class.
14 Presentations

Recomended or Required Reading

1. There is no one specific text book to be followed. Students should use a mixture of academic books and journals, statistics, industry reports, newspaper articles, online sources and all other related material to be prepared for lectures, assignments and exams.

Planned Learning Activities and Teaching Methods

1. Lectures: The course consists of a series of lectures on hospitality services management in marine tourism. The lecture topics may vary according to the current issues in that specific year.
2. Assignments: Each week, students will be given assignments on lecture topics to be prepared individually, which will help them get prepared for lectures, and apply their theoretical knowledge into real-life or scenario-based case studies.
3. Case studies: There will also be case study practices to be employed in the class.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.30 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.30 + RST* 0.40


Further Notes About Assessment Methods

1. Mid-Term Exam
Students will be asked to answer two essay questions and to demonstrate their understanding of the lecture topics.
2. Assignments and Case Studies
The weekly assignments will be prepared individually, for which students should analyse and interpret current articles, projects, reports and other related documents on hospitality services management in marine tourism. In the class, there will case study sessions, for which students need to work in teams and use your skills in problem solving.
3. Final Exam
At the end of the term, students will take a final exam, where their knowledge on hospitality services management issues in marine tourism will be evaluated through essay questions.

Assessment Criteria

1. The appropriate answers to mid-term essay questions should use both theoretical and practical knowledge on the related subjects. Students need to follow current tourism-related publications to be able to answer questions correctly.
2. Weekly assignments will be graded according to their context and the appropriate use of real-life cases on the assignment topics. Students ability to discuss the topics from different perspectives and in detail will also be taken into account.
3. Student participation in class discussions and case studies will be encouraged. Their participation, and involvement in case study sessions will be assessed accordingly.
4. Final exam will cover essay questions on the topics discussed during the lectures. The use of real-life cases when answering questions will indicate students ability to use theoretical knowledge in practice.

Language of Instruction

Turkish

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Plagiarism of any type will result in disciplinary action.
3. Students need to submit their weekly assignments in time.
4. Students need to work with different teams for each case study session.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparations before/after weekly lectures 13 2 26
Preparation for midterm exam 1 10 10
Preparation for final exam 1 20 20
Preparing presentations 2 20 40
Final 1 3 3
Midterm 1 2 2
TOTAL WORKLOAD (hours) 140

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13
LO.14444425225433
LO.24444424334333
LO.34545434334333
LO.44544333433332
LO.52222222222222