COURSE UNIT TITLE

: MEASUREMENT OF PERFORMANCE AND AUDIT I

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
SKA 5063 MEASUREMENT OF PERFORMANCE AND AUDIT I ELECTIVE 2 2 0 4

Offered By

QUALITY IMPROVEMENT AND ACCREDITATION IN HEALTH CARE

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ABDURRAHMAN HÜSEYIN BASKIN

Offered to

QUALITY IMPROVEMENT AND ACCREDITATION IN HEALTH CARE

Course Objective

It is aimed to learn the audits and measurement of performances about the services which are taken or produced in areas of efficiency, .... in a helalthy way.

Learning Outcomes of the Course Unit

1   To recognize and remember the concept of Measurement of Performance and Audit.
2   The concepts of Measurement of Performance and Audit are expected to be able to express in their own words
3   Using the information on the concept Measurement of Performance and Audit are expected to solve different problems
4   To express the reasons for the concept of Measurement of Performance and Audit; conclusions and generalizations see, is expected to see the evidence that supports them, and rejection.
5   Measurement of Performance and Audit thesis of the concept of the student is expected to know exactly the required information and are not permitted to estimates by chance, to have exactly the information that the student is expected to provide creative answer
6   Evaluation of the concept of Measurement of Performance and Audit using the student's own knowledge and ideas, the answer is - the process - the method - and the decision about the outcome of this decision is expected to defend.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to research
2 Importance of research to the cooperation
3 Defining the problem, data colletion, establishing hypothesis
4 Concept of of Quality Control Circles
5 Planning of Quality Control Circles
6 Working of Quality Control Circles
7 Mid term exam
8 Management of indicators
9 Quality indicators
10 Measurement and evaluation in hospital
11 Efficiency indicators in hospitals
12 Quality Evaluations in Healthcare
13 Key indicators related to performance
14 Investigation process
15 Audit of management
16 Final exam

Recomended or Required Reading

Textbook(s): Lecture notes
www.iso.org
Supplementary Book(s):
www.who.org
www.turkak.org.tr
www.tse.org.tr
1. Nihat KÖLÜK, Irfan DILSIZ, Cafer S. KARTAL. Kalite Güvencesi ve Standartları. Detay Yayıncılık, 6. Baskı 2011.
2. Prof. Dr. Canan ÇETIN. Toplam Kalite Yönetimi: Ilke, Süreç, Uygulama. Beta Yayıncılık. ISTANBUL, 3. Baskı 2010.
3. Dr. Özlem YILDIRIM: Sağlık Kuruluşlarında Insan Faktörü Mühendisliğinin önemi ve Hasta Güvenliği Alanında Uygulama Örnekleri. Beta Yayıncılık. ISTANBUL, 1. Baskı 2012
4. Edt: Prof. Dr. Nilgün SARP, Av. Cahid DOĞAN. III. Sağlık Hakkı ve Sağlık Hukuku Sempozyumu. 25- 26 Nisan 2011. Kuzey Kıbrıs Türk Cumhuriyeti Lefke Avrupa Üniversitesi. Adalet Yayınevi, 2012-08-13

Planned Learning Activities and Teaching Methods

Presentation, question and answer, sample analysis, group work.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 PRF PERFORMANCE
3 FIN FINAL EXAM
4 FCGR FINAL COURSE GRADE MTE * 0.30 + PRF* 0.30 + FIN* 0.40
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + PRF* 0.30 + RST* 0.40


Further Notes About Assessment Methods

None

Assessment Criteria

1. Note that the boundary between the two groups participated in the study notes, note, carry a higher level.
2. Sample analysis will be made in the form of a group. Distribution of tasks within the group and the group's responsibility to ensure equal participation of each group member. Marking of the sample analysis, faculty members and by the end of the semester, all students will be held to be explained.
3. Sample analysis, field research, and presentations, the subject has been expressed clearly in the relevant standards, and the findings on the basis of the originality of the discussion of the results, accuracy, comprehensiveness of the report content and presentation of the depth of analysis and mechanics and visual presentation, such as the timing of the operation-judged out of compliance

Language of Instruction

Turkish

Course Policies and Rules

1. 70% of the courses required to attend.
2. All types of plagiarism will result in disciplinary action and actual attempts

Contact Details for the Lecturer(s)

huseyin.baskin@gmail.com

Office Hours

during working hours

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Tutorials 14 1 14
Preparations before/after weekly lectures 14 1 14
Preparation for midterm exam 1 3 3
Preparation for final exam 1 6 6
Preparing assignments 1 3 3
Preparing presentations 1 8 8
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 92

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.1543454222
LO.25435542325
LO.35435542325
LO.45434442325
LO.55435432325
LO.65433433325

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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