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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS IÜE 5034 PERFORMACE MANAGEMENT AND MEASUREMENT ELECTIVE 3 0 0 4

Offered By

Production Management and Industrial Business Administration

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR HILMI YÜKSEL

Offered to

Production Management and Industrial Business Administration

Course Objective

To evaluate the methods used to measuring and improving the performance of businesses

Learning Outcomes of the Course Unit

1   1. Understanding the performance management in enterprises 2   2. To have knowledge about performance measurement and control systems 3   3. To evaluate organizational performance methods that can be used in enterprises 4   4. To understand performance measurement models 5   5. To evaluate performance of organization with the performance measurement methods and to have the ability to make the necessary studies according to the results of analysis

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 Introduction and Course Description 2 The concept of performance, performance understanding and development, performance dimensions 3 Efficacy, effectiveness, efficiency, flexibility, quality, innovation, economic efficiency, profitability concepts and calculations 4 Organizational performance management and organizational performance measurement 5 Designing of performance measurement systems 6 Total performance measurement models 7 Balanced scorecard method and application examples 8 Performance prism and application examples 9 Evaluation of the performance of production systems in enterprises 10 Performance criteria for the use of production resources 11 Measurement of performance with data envelopment analysis 12 Measurement of simplicity and agility performance in enterprises and performance measurement with six sigma 13 Term project presentations 14 Conclusion and Evaluation

Recomended or Required Reading

Hümeyra Töre Başat, Performans Prizması, Sistem Yayıncılık, Istanbul, 2010 Ümit Öztürk, Performans Yönetimi, 2. Baskı, Alfa Basım Yayım Dağıtım, Istanbul, 2010 Armstrong, M., Armstrong s Handbook of Performance Management: An evidence based guide to delivering high performance, 4th Ed., Kogan Page Limited, London, UK, 2009

Planned Learning Activities and Teaching Methods

Interactive classroom environment, case studies, company visits, term homework exercises

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 STT TERM WORK (SEMESTER) 3 FIN FINAL EXAM 4 FCG FINAL COURSE GRADE MTE * 0.30 + STT * 0.30 + FIN* 0.40 5 RST RESIT 6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + STT * 0.30 + RST* 0.40

Further Notes About Assessment Methods

None

Assessment Criteria

Out of 100 min. 75 points is enough to be successful.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 3 42 Preparation for final exam 1 15 15 Preparing presentations 1 3 3 Preparations before/after weekly lectures 14 2 28 Preparation for midterm exam 1 10 10 Preparing assignments 1 10 10 Final 1 1 1 Midterm 1 1 1 TOTAL WORKLOAD (hours) 110

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 LO.1 1 LO.2 1 LO.3 1 LO.4 1 LO.5 1