COURSE UNIT TITLE

: MANAGEMENT OF HUMAN RESOURCES IN TOURISM INDUSTRY

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
MSH 0100 MANAGEMENT OF HUMAN RESOURCES IN TOURISM INDUSTRY ELECTIVE 3 0 0 4

Offered By

Efes Vocational School

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

DOCTOR ÇAĞDAŞ SUNNA

Offered to

Tourism and Hotel Management
Catering Services Programme
Cultural Heritage and Tourism
Civil Aviation and Cabin Services
Civil Aviation Transportation Management
Food Technology

Course Objective

This course aims to provide the students with the knowledge and competency needed in the human resources management of businesses in the tourism sector, which requires labor intensive.

Learning Outcomes of the Course Unit

1   Being able to know the basic features of the workforce needed by the tourism industry.
2   Being able to have an idea about the basic concepts in human resource management.
3   Being able to meet the requirements of the job with the definition and analysis of the job.
4   Being able to managing interviews during the recruitment process, plan in-house orientation, training and motivation activities.
5   Being able to understand and apply the performance appraisal system, to evaluate the work and to manage wages.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Historical Development of Human Resources Management (HRM)
2 Basic Concepts of HRM
3 Functions of HRM
4 Human Resources Planning
5 Job Description and Analysis
6 Human Resources Procurement and Selection
7 Human Resources Procurement and Selection
8 Mid-Term Exam
9 Business Valuation
10 Wage and Wage Management
11 Training and Development
12 Career Management
13 Performance Evaluation
14 Work Safety
15 Career Concept and Management
16 Final Exam

Recomended or Required Reading

1) Meslek Yüksekokulları Için Insan Kaynakları Yönetimi, Serdar Öge ve Alpay Karasoy, Eğitim Yayınevi, Konya, 2019

2)Turizm Işletmelerinde Insan Kaynakları Yönetimi, Mehmet Yeşiltaş, Ahmet Baytok, Barış Erdem, (Editör)Elbeyi Pelit, C. Gazi Uçkun, Oğuz Türkay, Cüneyt Tokmak, Fatih Türkmen, Murat Yeşiltaş, Özcan Zorlu, Rahman Temizkan, Seda Şahin, Yasin Keleş, Elif Tuba Beydilli, Halil Ibrahim Karakan, Grafiker Yayınları, Ankara, 2015

3)Insan Kaynakları Yönetimi, Serap Benligiray, Avni Barış Baraz, Mesut Kurulgan, Asuman Nurhan Şakar, Deniz Kağnıcıoğlu, Deniz Taşçı, Güzin Kıyık Kıcır, Bahar Suvacı, (Editörler: Hatice Zümrüt Tonus ve Didem Paşaoğlu Baş), Anadolu Üniversitesi Yayını, No: 4151, Eskişehir, 2020

Planned Learning Activities and Teaching Methods

Lecturing and question-answer method

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + FIN * 0.50
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + RST * 0.50


Further Notes About Assessment Methods

None

Assessment Criteria

Exams: There will be held on two in class exams; midterm exam and final exam during the semester.
Grades: 50 % Midterm Exam, 50 % Final Exam, 50 % Make-up Exam.

Language of Instruction

Turkish

Course Policies and Rules

Will be announced.

Contact Details for the Lecturer(s)

kutay.gurocak@deu.edu.tr

Office Hours

Will be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparation about subject 14 1 14
Preparation for midterm exam 1 5 5
Preparation for final exam 1 8 8
Preparations before/after weekly lectures 14 3 42
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 99

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.12
LO.22
LO.32
LO.41
LO.51

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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