COURSE UNIT TITLE

: BASıC COMMUNICATION SKıLLS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
HEF 1055 BASıC COMMUNICATION SKıLLS COMPULSORY 2 0 2 3

Offered By

Nursing

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR GÜLSÜM ZEKIYE TUNCER

Offered to

Nursing

Course Objective

The aim of this course is to educate nurses who are able to understand the importance of therapeutic relationship and communication, to gain self-awareness and to develop basic communication skills, to understand the responses to health and disease and to use communication skills effectively.

Learning Outcomes of the Course Unit

1   LO 1. The student knows the importance of communication and the factors affecting it.
2   LO 2. The student knows and applies basic communication skills and interview techniques.
3   LO 3. The student knows and applies communication techniques and approaches appropriate to the needs of the individual in special situations.
4   LO 4. The student develops skills of self-knowledge and assertiveness.
5   LO 5. The student gains the ability to comprehend the importance of feedback, to receive and give feedback.
6   LO 6. The student gains critical thinking, reflective thinking skills.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to the course, the concept and importance of communication Factors affecting communication Dr. Gülsüm Zekiye Tuncer Lecture, question and answer
2 The Perception / Prejudice Associate Prof Sibel Coşkun Badur Lecture, question and answer, case study, watching video
3 Self-knowledge, awareness and improving awareness Prof. Neslihan Günüşen Lecture, question and answer, awareness exercise
4 Basic communication skills Associate Prof Sibel Coşkun Badur Lecture, question and answer, case study
5 Empathy Prof. Neslihan Günüşen Lecture, question and answer, case study, role play, watching video
6 Interview techniques Associate Prof. Burcu Akpınar Söylemez Lecture, question and answer, case study, role play, watching video
7 Behaviours affecting communication, assertiveness Giving and receiving feedback Dr. Gülsüm Zekiye Tuncer Lecture, question and answer, case study, role play
8 Midterm Dr. Gülsüm Zekiye Tuncer
9 Saying no, Making a request Prof. Zekiye Ç. Duman Lecture, question and answer, case study, role play
10 Communication in special cases Associate Prof. Burcu Akpınar Söylemez Lecture, question and answer, case study, role play
11 Approach to the anxious individual Prof.Neslihan Günüşen Lecture, question and answer, case study, role play
12 Approach to the angry individual Prof. Zekiye Ç. Duman Lecture, question and answer, case study, role play
13 Therapeutic relationship Prof. Zekiye Ç. Duman Lecture, question and answer, role play watching "patch adams" movie
14 Reflection Evaluation of the course Prof. Zekiye Ç. Duman Lecture, Question and answer

Recomended or Required Reading

1. Arnold, E.C., Underman Boggs, K. (2016). Interpersonal relationship: professional communication skills for nurses. Elsevier, USA.
2. Kocaman, N. (2010). Sağlık bakım profesyonelleri ve hasta iletişimi. Klinik Beceriler: Sağlığın Değerlendirilmesi, Hasta Bakım ve Takibi. 161-195.
3. Sheldon, F.K., Foust, J. (2013). Communication for nurses: talking with patients. Jones & Barlet company. USA.
4. Riley, J.B., (2012). Communication in Nursing. Elsevier, Mosby, USA.
5. Sully, P. (2010). Essential Communication Skills for Nursing and Midwifery. Mosby Elsevier.
6. Fakhr-Movahedi A, Salsali M, Negarandeh R, Rahnavard Z. (2011). Exploring contextual factors of the nurse-patient relationship: A qualitative study. Koomesh, 13(1): 23-34.
7. Üstün, B., Demir, S. (Ed). (2019). Hemşirelikte Iletişim. Akademi Basın ve Yayıncılık, Istanbul.
8. Üstün B. Akgün E. Partlak N (2005) Hemşirelikte Iletişim Becerileri Öğretimi. Akademi Basın ve Yayıncılık.
9. Yılmaz M. (2020). Sağlık Profesyonelleri Için Iletişim. Akademisyen Kitapevi. Ankara
10. Okanlı A., Gürhan N. (2017). Yaşamın Sırrı Iletişim. Ankara Nobel Tıp Kitabevi. Ankara

Planned Learning Activities and Teaching Methods

Class participation, lecture, presentation, discussion, question-answer, case study, role playing, watching videos

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 AS Arasinav
2 UYG Uygulama
3 YYIN YyiçiNotu AS*0.50+UYG*0.50
4 FN Final
5 FINBN Final BaşarıNotu YYIN*0.50+FN*0.50
6 BUT Bütünleme
7 BUTBN BütünlemeBaşarıNotu YYIN*0.50+BUT*0.50


Further Notes About Assessment Methods

Midterm grade: It is the sum of 50% of the midterm exam grade + 50% of the lab grade.
Course Success Grade: 50% of the semester grade + 50% of the final or make-up exam grade will be determined as the course success grade.
Minimum course grade: 60 out of 100 full grades.
Minimum Final and make-up exam grade: Must be at least 50 out of 100 full grades.

Assessment Criteria

In exams; interpretation, remembering, decision-making, explanation, classification, information gathering skills will be evaluated.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Dr. Gülsüm Zekiye Tuncer
0 232 412 47 94
gulsum.damlarkaya@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 2 26
Labratory 13 2 26
Preparation for final exam 1 10 10
Preparation for midterm exam 1 9 9
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 75

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13
LO.14554422
LO.2555553232
LO.3555553333
LO.432452332
LO.5313522332
LO.622352433

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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