COURSE UNIT TITLE

: BUSINESS PROCESS MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
END 3934 BUSINESS PROCESS MANAGEMENT ELECTIVE 3 0 0 4

Offered By

Industrial Engineering

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR ŞEYDA AYŞE YILDIZ

Offered to

Industrial Engineering

Course Objective

The aim of the course In Business Process Management, in the life cycle; to show the stages of goal setting, process design, process implementation, process establishment and measurement, and process evaluation. Students are taught to analyze corporate performance from a process perspective, redesign processes with value-oriented techniques, and create and implement workflows.

Learning Outcomes of the Course Unit

1   To have knowledge of the methods necessary to define, analyze and improve business processes.
2   To be able to understand Business Process Management notation and to develop business process models using this notation.
3   To be able to suggest improvements that can reveal weaknesses in a given process and increase organizational performance.
4   To be able to apply the methods described in the course with the help of computer software.
5   To be able to work on a project as a team using the methods described in the course.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Overview of the BPM Lifecycle, Introduction to Process Modeling
2 Process Architecture
3 BPM Notation
4 Process Modeling with a BPMN software
5 People-Centric and System-Centric Processes
6 Automating Processes
7 Workflow and Data
8 Workflow and Decisions
9 Midterm Exam
10 Task and Resource Allocation
11 Rules versus Processes
12 Process Performance Metrics
13 Process Improvement
14 Project Presentations

Recomended or Required Reading

Damij, Nadya; Damij, Talib. Process Management. A Multi-Disciplinary Guide to Theory, Modeling and Methodology. Sprinher, Heidelberg, 2014, ISBN 978-3-642-36638-3
Harmon, Paul. Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals. 2nd Edition, Morgan Kaufmann, San Francisco, ISBN-10: 0123741521, ISBN-13: 978-0123741523
Supplementary Book(s):
Jeston, John; Nelis, Johan. Business Process Management: Practical Guidelines to Successful Implementations. Butterworth-Heinemann, 2006, pp. 464, ISBN 0750669217
Davis, R. An Introduction to Business Process Modeling with the ARIS design platform: Getting started with BPM, (1st ed.) Springer, New York, 2007

Planned Learning Activities and Teaching Methods

Lecture / Case Study / Student Individual Assignment/ Team Assignment Project/ Readings from texts and selected relevant articles and publications

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 ASG ASSIGNMENT
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.20 + ASG * 0.30 + FIN * 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + ASG * 0.30 + RST * 0.50


Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Prof.Dr.Şeyda Ayşe YILDIZ
E-mail: seyda.topaloglu@deu.edu.tr
Office Tel: 0232 301 76 00

Office Hours

It will be announced later.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparations before/after weekly lectures 12 1 12
Preparation for midterm exam 1 10 10
Preparation for final exam 1 15 15
Preparing assignments 4 4 16
Project Preparation 1 10 10
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 103

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.14
LO.245
LO.35
LO.45
LO.555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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