COURSE UNIT TITLE

Offered By

BUSINESS ADMINISTRATION

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR AYSUN KAPUÇUGIL IKIZ

Offered to

BUSINESS ADMINISTRATION

Course Objective

The aim of the course is to provide students how to trace business processes from quality perspective and bring the students in recent techniques of statistical quality control; to introduce students to new quality management
approaches and methodologies.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

1. Besterfield, D.H. (2009). Quality Control (8th Edition). Pearson / Prentice Hall. ISBN: 0135000955

2. Summers, D.C.S. (2010). Quality (5th Edition). Pearson / Prentice Hall. ISBN: 0131592491.

Planned Learning Activities and Teaching Methods

1. Lecture
Lectures will cover the transfer of statistical quality control techniques and methodologies.

2. Groupwork
In-class assignments, homeworks, and case projects can be handled as a groupwork so that students can review the concepts and applications by discussing together and develop solutions

3. Presentations
Case project will be presented and discussed in the last week of the semester.

Assessment Methods

Further Notes About Assessment Methods

The midterm exam consists of questions that will measure the ability to analyze and interpret each stage of the statistical quality control process within the framework of the topics covered in the course.

The term project is a group effort to implement the steps of the statistical quality control from end-to-end using the (hypothetical) data of an organization. The guidelines and template files for the term project are presented to students during the course.

Assessment Criteria

In this course, each student is working on a term project as a team member. The term project aims to improve the students' problem-solving as well as their communication skills with the help of presentation. Depending on their preferences, students form their teams. Maximum number of team members are limited to 5.

The content of the project will be explained in a guided template file that will be given by the instructor.

Reports and homework papers should be prepared according to specific academic format, i.e., APA.. The report quality of the term project is assessed based on the following six traits: Logic & Organization, Language, Spelling and Grammar, Development of Ideas, Purpose and Audience, Format.

The content requirements (which account for 80% of the score) and the report quality attributes (20% of the score) combine to determine the overall project grade.

In project work, it is critical that all team members contribute together as well as provide quality content. The Peer Evaluation form is used to assess each team member's individual contribution by allowing them to evaluate both their own performance and
that of other team members. Based on these peer evaluation scores, a multiplier coefficient is calculated to reflect each group member's contribution to the project. Therefore, students get their term project grade individually according to their contributions.

Students presents their project work in 15 minute-presentation during the last class of this semester.

Language of Instruction

English

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.
2. Plagiarism of any type will result in disciplinary action.
3. Participation in class discussions is required. This is a math-oriented course. The subject matter is mastered through student s active participation and practice.
4. Students should submit the homework a week after the related chapter is completed.
5. This course is designed to encourage student participation and practice.

Contact Details for the Lecturer(s)

Prof. Dr. Aysun Kapucugil Ikiz
aysun.kapucugil@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes