COURSE UNIT TITLE

: SOLUTION OF INTERPERSONAL CONFLICTS

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
FSH 0007 SOLUTION OF INTERPERSONAL CONFLICTS ELECTIVE 2 0 0 2

Offered By

Faculty Of Science

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSISTANT PROFESSOR SELCEN KILIÇASLAN GÖKOĞLU

Offered to

Physics(Evening)
Chemistry
Biology
Statistics(Evening)
Computer Science
Mathematics (Evening)
Statistics
Chemistry (Evening)
Physics
Mathematics
Faculty Of Science

Course Objective

This course aims to provide students with interpersonal conflict, types of conflict, its causes, conflict resolution strategies and principles. Students are able to gain knowledge and skills in interpersonal negotiation and mediation.

Learning Outcomes of the Course Unit

1   Define basic concepts related to interpersonal conflict resolution
2   Explain types and causes of interpersonal conflicts, and positive and negative results of conflict resolution process
3   Live examples in relation to interpersonal conflicts and conflict resolution strategies, and principles
4   Describe conflict resolution principles
5   Negotiate interpersonal conflicts face to face
6   Mediate interpersonal conflicts in order to reach peaceful and constructive agreement

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The nature of interpersonal conflicts
2 Types and causes of interpersonal conlicts
3 Conflict resolution strategies
4 Principles of conflict resolution
5 Principles of conflict resolution
6 Negotiation
7 Negotiation
8 Case Study
9 Negotiation practice
10 Mediation
11 Mediation
12 Case study
13 Presentation
14 Presentation

Recomended or Required Reading

Barsky, E. A. (2000). Conflict resolution for the helping professions. Stamford: Brooks / Cole, Thomson Learning.
Fisher, R,. Ury, W. ve Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd Ed.). USA: Penguin Boks.
Ildır, G. (2003). Alternatif uyuşmazlık çözümü: Medeni yargıya alternative yöntemler. Ankara: Seçkin Yayınevi.
Karip, E. (1999). Çatışma yönetimi. Ankara: Pegem Yayıncılık.
Lulofs, R. S. ve Cahn D. D. (2000). Conflict from theory to action (2nd ed.). Boston: Allyn and Bacon.
Moore, C. & Woodrow, P. (2010). Handbook of Global and Multicultural Negotiation. San Francisco: Jossey-Bass.
Moore, W. C. (1996). The mediation process: practical strategies for resolving conflict (2nd edit.). San Francisco: Jossey-Bass.
Özbek, M. (2004). Alternatif uyuşmazlık çözümü. Ankara: Yaklaşım Yayınları.
Yılmaz, E. M. (2006). Uyuşmazlık analizi ve çözümü: insane uyuşmazlıklarının kaynakları ve çözüm paradigmaları. Ankara: Nobel Yayın Dağıtım.


Planned Learning Activities and Teaching Methods

Lecture, Discussion, Case-studies, Question-answer.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 STA TERM WORK (ANNUAL)
2 PRS PRESENTATION
3 RPT REPORT
4 FCGR FINAL COURSE GRADE (RESIT) STA * 0.50 + PRS * 0.25 + RPT * 0.25


Further Notes About Assessment Methods

None

Assessment Criteria

LO 1,2,3,4: They will be evaluated by questions in the midterm and final examination. LO 5: It will be evaluated by literature review paper

Language of Instruction

Turkish

Course Policies and Rules

1. Attending at least 70% of lectures is mandatory.
2. Plagiarism of any type will result in disciplinary action.

Contact Details for the Lecturer(s)

selcen.kilicaslan@deu.edu.tr

Office Hours

Thursday 13:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Tutorials 0
Lectures 12 2 24
Other (please indicate) 0
Preparation before/after weekly lectures 0
Preparations before/after weekly lectures 12 1 12
Preparing presentations 1 5 5
Preparation for Mid-term Exam 0 4 0
Preparation for Final Exam 0 10 0
Preparing Presentations 0 7 0
Preparing assignments 5 1 5
Mid-term 0 1,5 0
Project Assignment 1 5 5
Project Final Presentation 1 5 5
TOTAL WORKLOAD (hours) 56

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17
LO.154
LO.254
LO.354
LO.454
LO.554
LO.654