COURSE UNIT TITLE

: TOTAL QUALITY MANAGEMENT IN SPORT(ELECTIVE)

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
ELECTIVE

Offered By

Department of Sport Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSOCIATE PROFESSOR TOLGA ŞAHIN

Offered to

Department of Sport Management

Course Objective

Analysis of total quality management culture and explanation of methods and tools used to achieve continuous improvement with the philosophy of total quality management in accordance with the conditions necessary for business

Learning Outcomes of the Course Unit

1   Recognizing Total Quality Philosophy
2   Sort the basic principles of total quality management
3   Quality development tools list
4   Implement the objectives of quality improvement
5   Statistical quality control to express

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Quality and quality management, quality management and historical development
2 The basic philosophy and principles of total quality management
3 Quality costs, process management,
4 Quality development tools
5 Quality function deployment, failure mode and effects analysis
6 The quality management system, ISO 9001:2008 Quality Management System
7 Environmental management system, ISO 14001:2004 environmental management system
8 Practise
9 Practise
10 The internal audit
11 Statistical quality control, quality control charts
12 Quality control charts
13 Process capability analysis, sampling plans,
14 Six sigma

Recomended or Required Reading

Doğan, Ö ve Tütüncü, O. (2003) Hizmet Işletmelerinde Toplam Kalite Yönetimi Kapsamında ISO 9001: 2000, Fakülteler Kitapevi, Izmir.
Işığıçok E. (2005) Toplam Kalite Yönetimi Bakış Açısıyla Istatistiksel Kalite Kontrolü, Ezgi Kitabevi Yayınları
Yüksel H. (2010). Üretim/Işlemler Yönetimi: Temel Kavramlar, Nobel Yayınları, Ankara

Planned Learning Activities and Teaching Methods

Interactive lectures, case study method

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Ara Sınav
2 FN Yarıyılsonu Sınavı
3 BNS BNS VZ * 0.40 + FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ * 0.40 + BUT * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

Class participation, exams, homework.

Language of Instruction

Turkish

Course Policies and Rules

The policies and rules regarding the course will be announced at the beginning of each semester.

Contact Details for the Lecturer(s)

Necat Hepkon Sport Science Faculty
Seferihisar

Office Hours

Meeting days vary according to the individual program prepared for each semester.
Students can reach the course coordinator on the day and time they want via e-mail.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 8 8
Preparation for final exam 1 10 10
Preparation for quiz etc. 1 8 8
Preparing presentations 1 2 2
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 100

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17PO.18PO.19PO.20
LO.15
LO.25
LO.35
LO.45
LO.55

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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