COURSE UNIT TITLE

: HUMAN RESOURCES TRAINING AND DEVELOPMENT IN RELIGIOUS TOURISM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TIN 5070 HUMAN RESOURCES TRAINING AND DEVELOPMENT IN RELIGIOUS TOURISM ELECTIVE 3 0 0 5

Offered By

Religious Tourism

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR IŞIL ÖZGEN

Offered to

Religious Tourism

Course Objective

This course, it is aimed to teach trainings of person working in religious tourism, basic information concerning human resources management and training and how to educate susceptible professionals in terms of religious.

Learning Outcomes of the Course Unit

1   Understand the basic concepts and principles of human resources management and implement these information
2   Comprehend the importance and place and of human resources in tourism sector, evaluate their impacts
3   Perceive the effects of religious sensibility in religious tourism; understand the contributions of instructed employees in religious tourism have religious sensibility.
4   Analyze the possible positive and negative results and differences of human relations and interactions in service sector.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Human Resources and Management
2 Human Resources in Tourism
3 Organizational Culture
4 Recruitment and Selection Process
5 Equal Opportunities and Managing Diversity
6 Training and Development
7 Importance and Properties of Human Resources Training in Religious Tourism
8 Relations with Employee in Religious Tourism
9 Performance Management and Evaluation of Employees
10 Reward Strategies
11 Relations with Employees, Participation of Employees, Empowerment, Discipline and Punishment
12 Social Rights, Health and Safety
13 Tolerance, Sensibility, Empathy, Training of Employee
14 Expectations from Tourism Organizations Employees in Religious Tourism

Recomended or Required Reading

Primary resource:
Dennis Nickson (2007). Human Resource Management for the Hospitality and Tourism Industries. Elsevier.

Supplementary resources:
Gary Dessler (2012). Human Resource Management. Prentice Hall.
Raymond A. Noe (2012). Employee Training and Development. McGraw-Hill/Irwin.

References:
Other course materials: Articles and other documents related to the course will be given in the beginning of the semester.

Planned Learning Activities and Teaching Methods

Lectures, In-class discussions, article reviews, case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FCG FINAL COURSE GRADE
3 FCGR FINAL COURSE GRADE MTE * 0.40 + FCG* 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST* 0.60


Further Notes About Assessment Methods

Information about the preperation of assignments and preseentations will be given considering the number of the students attending the class in the beginning of the semester.

Assessment Criteria

Midterm: It will measure levels of students to extrapolate using knowledge acquired.

Final Exam: It will measure level of students to correlate the concepts discussed during the course, to evaluate and discuss causality and relationships and to propose solutions.

Language of Instruction

Turkish

Course Policies and Rules

- Any type of electronic device should be kept off during classes.
- It is obligatory to attend the classes.
- Student is supposed to obey academic and ethical guidelines in all activities related to the course.

Contact Details for the Lecturer(s)

ebru.gunlu@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparations before/after weekly lectures 12 3 36
Preparation for midterm exam 1 20 20
Preparation for final exam 1 20 20
Final 1 2 2
Midterm 1 2 2
TOTAL WORKLOAD (hours) 116

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10
LO.1555
LO.2555
LO.3544454544
LO.4545454

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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