COURSE UNIT TITLE

: DIVERSITY MANAGEMENT IN TOURISM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
SEC 4017 DIVERSITY MANAGEMENT IN TOURISM ELECTIVE 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

DOCTOR NUR AYÇA ÖZTÜRK

Offered to

Tourism Management

Course Objective

The objective of this course is to develop an understanding of the diversity strategies, practices and discourses that contribute to organizations and communities as well as explain the impact of cultural, religious, ethnic, age, sexual and disabled diversity on personal, group and organizational effectiveness from both a leadership, management and employee perspective in tourism.

Learning Outcomes of the Course Unit

1   to define the meaning and importance of diversity concept for tourism
2   to understand the guiding concepts of diversity in a psychological and sociological study of diversity
3   to discuss the major debates in social science concerning the study of diversity
4   to provide real life examples for the role of diversity, equality and inclusion on tourism enterprises
5   to explain the dominant theoretical paradigms utilized by scholars to understand diversity discourse and practices in tourism

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction: Theorising and managing diversity and inclusion in the global workplace To learn the concepts of diversity and inclusiveness in the workplace, to understand the need for managing differences.
2 Sociological, psychological and socio-psychological perspectives on diversity To learn how the concept of difference is perceived by different disciplines, to explore the theoretical background of the subject.
3 Leadership and diversity management in a global context To explain the importance of leadership and difference management in a global context
4 Policies and practices of diversity management in the workplace: Examples from Tourism and Hospitality Industry Case Studies -1
5 Policies and practices of diversity management in the workplace: Examples from Tourism and Hospitality Industry Case Studies -2
6 Gender equality in the workplace To understand the importance of gender equality in the workplace
7 Race and ethnicity in the workplace To be able to correctly understand the concepts of race and ethnicity
8 Age diversity in the workplace To be able to analyze the effects of age differences in the workplace in a positive way
9 Disabled persons in the workplace To understand what can be done for disabled employees in the workplace
10 Religious diversity in the workplace To be able to analyze the effects of religious differences in the workplace in a positive way
11 Sexual minorities in the workplace To obtain information about sexual minorities and sexual orientation issues in the workplace
12 Work-life balance, intersectionality in the workplace To be able to understand the concepts of work-life balance, intersectionality in the workplace
13 Current Issues and Future Horizons in Equality, Diversity and Inclusion: Examples from Tourism and Hospitality Industry Case Studies -1
14 Current Issues and Future Horizons in Equality, Diversity and Inclusion: Examples from Tourism and Hospitality Industry Case Studies -2
15 Final Exam
16 Final Exam

Recomended or Required Reading

Temel kaynak:
Managing Diversity and Inclusion: An International Perspective
Ed:Jawad Syed & Mustafa Ozbilgin
Sage Publishing, Second Edition, 2019
https://uk.sagepub.com/en-gb/eur/managing-diversity-andinclusion/book261950#description

Online Video Kaynakları
https://study.sagepub.com/syed2e/student-resources/videos/disability-in-the-workplace
https://study.sagepub.com/syed2e/student-resources/videos/intersectionality
https://study.sagepub.com/syed2e/student-resources/videos/work-life-balance


Supplemantary Source:
Gender Equality and Tourism: Beyond Empowerment
Edited by: Stroma Cole, University of the West of England, UK
https://www.cabi.org/bookshop/book/9781786394422/
https://www.cabi.org/products-and-services/about-cabi-books/openresources/genderequalityand-tourism-beyond-empowerment/

Planned Learning Activities and Teaching Methods

Lectures, class discussions, case studies

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Vize
2 FN Final
3 BNS BNS VZ*0.40+FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ*0.40+BUT * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

1-Students will learn key concepts and approaches in analyzing diversity management in the workplace.
2-Students will discuss the role and reflection of diversity management in the field of tourism.
3-Students will present their knowledge about diversity management in tourism with mid-term and final exams.
4-The topic, content and principles of weekly class readings will be announced in the beginning of the course.

Language of Instruction

English

Course Policies and Rules

1. It is obligatory to attend at least 70% of the classes
2. Plagiarism of any type will result in disciplinary action.
3. It is essential that students make use of the reading list
4. Expected to read all the required reading which amounts to one piece each week.
5. To be involved in class discussions

Contact Details for the Lecturer(s)

emir.ozeren@deu.edu.tr

Office Hours

Friday 13:00-15:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Case study 4 4 16
Preparations before/after weekly lectures 14 3 42
Preparation for midterm exam 1 6 6
Preparation for final exam 1 6 6
Midterm 1 3 3
Final 1 3 3
Project Assignment 1 6 6
Project Final Presentation 1 2 2
TOTAL WORKLOAD (hours) 126

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.1433444444
LO.2444444
LO.34444444444
LO.45555555555
LO.55555555555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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