COURSE UNIT TITLE

: HOSPITALITY MANAGEMENT IN MARINE TOURISM

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
DDT 8141 HOSPITALITY MANAGEMENT IN MARINE TOURISM ELECTIVE 3 0 0 6

Offered By

Marine Tourism Non-thesis (Distance Learning)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖZGÜR DEVRIM YILMAZ

Offered to

Marine Tourism Non-thesis (Distance Learning)

Course Objective

The aim of this course is to give information about hospitality services management on cruises and marinas, problems that are faced during service encounter and solutions regarding them.

Learning Outcomes of the Course Unit

1   Define the main hospitality services management issues in marine tourism
2   Examination of the main components hospitality services management issues in marine tourism
3   Comment about hospitality services management trends in marine tourism
4   Analyze new hospitality services management trends and discuss its advantages and disadvantages
5   Create solutions about the problems of hospitality services management in marine tourism

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction:Marine Tourism and Hospitality Services Management
2 Introduction:Marine Tourism and Hospitality Services Management
3 Greeting and Welcoming Guests Procedures in Ports
4 Greeting and Welcoming Guests Procedures in Ports
5 Greeting and Welcoming Guests Procedures in Cruises
6 Front Office Management in Cruises
7 Midterm
8 Food & Beverage Management in Cruises
9 Food Safety and Sanitation in Cruises
10 Entertainment Services in Cruises
11 Travel Agency Facilities in Cruises
12 Housekeeping Management in Cruises
13 Purchasing Facilities in Cruises
14 Accessibility in Cruises

Recomended or Required Reading

There is no one specific text book to be followed. Students should use a mixture of academic books and journals, statistics, industry reports, newspaper articles, online sources and all other related material to be prepared for lectures, assignments and exams.

Planned Learning Activities and Teaching Methods

Lectures: The course consists of a series of lectures on hospitality services management in marine tourism. The lecture topics may vary according to the current issues in that specific year.
2. Assignments: Each week, students will be given assignments on lecture topics to be prepared individually, which will help them get prepared for lectures, and apply their theoretical knowledge into real-life or scenario-based case studies.
3. Case studies: There will

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 STT TERM WORK (SEMESTER)
3 FCGR FINAL COURSE GRADE
4 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.20 + FN* 0.60
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.20 + STT * 0.20 + RST* 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

To be announced.

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 13 3 39
Preparations before/after weekly lectures 13 4 52
Preparation for midterm exam 1 10 10
Preparation for final exam 1 10 10
Preparing presentations 2 20 40
Final 1 3 3
Midterm 1 2 2
TOTAL WORKLOAD (hours) 156

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.1343433345444
LO.2334444335533
LO.3333344534344
LO.4344444333554
LO.5333344533333

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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