COURSE UNIT TITLE

: INTERPERSONAL CONFLICT RESOLUTION

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
PSI 3043 INTERPERSONAL CONFLICT RESOLUTION ELECTIVE 2 2 0 5

Offered By

Psychology

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR ABBAS TÜRNÜKLÜ

Offered to

Psychology

Course Objective

The aim of this course is to equip students with knowledge and skills in interpersonal conflict resolution and negotiation. Specifically, students will gain expertise in negotiation that can be effectively applied to the constructive and peaceful management of interpersonal conflicts. This includes an understanding of negotiation principles and the steps involved in the negotiation process.

The ability to negotiate during the resolution of interpersonal conflicts is a crucial social skill necessary for success in work, family, and social life. In our daily lives, we all act as negotiators, handling numerous disagreements each day, whether we recognize it or not. Unfortunately, interpersonal conflict resolution and negotiation skills are not typically emphasized in educational settings.

Inadequate conflict resolution and negotiation skills are among the leading causes of family breakdowns and divorce. Each year, 170,000 to 180,000 couples separate due to severe incompatibility. If these couples had sufficient conflict resolution and negotiation skills, divorce rates might not be as high. With proper conflict management skills, spouses would be better equipped to handle their conflicts constructively both before and after a divorce. Therefore, it is crucial for psychology students to graduate with these skills, enabling them to provide more effective psychological counseling services to the families they will assist in the future.

In light of this, the overarching goal of the Interpersonal Conflict Resolution course is to prepare psychology students for life by equipping them with the knowledge and skills necessary to apply psychology in both family and professional contexts.

Learning Outcomes of the Course Unit

1   Being able to define basic concepts related to interpersonal conflict resolution.
2   Being able to explain types and causes of interpersonal conflicts, and positive and negative results of conflict resolution process
3   Being able to give examples in relation to interpersonal conflicts and conflict resolution strategies, and principles
4   Being able to describe conflict resolution principles
5   Being able to negotiate interpersonal conflicts face to face.
6   Being able to mediate interpersonal conflicts in order to reach peaceful and constructive agreement

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 1. Introduction to interpersonal conflict resolution and negotiation.
2 2. Negotiation Principles-1: Separating people from the problem in the interpersonal conflict resolution and negotiation process.
3 3. Negotiation Principles-2: Negotiating by focusing on interests, not positions, in the interpersonal conflict resolution process.
4 4. Negotiation Principles-3: Negotiate by creating options for mutual gain in the resolution process of interpersonal conflicts.
5 5. Negotiation Principles-4: Negotiating by using objective criteria in the interpersonal conflict resolution process.
6 6. Basic Approaches to Negotiating Interpersonal Conflicts: Negotiating on the Basis of positions, interests and relationships.
7 7. Ensuring coordination between the parties in the negotiation process of interpersonal conflicts.
8 8. Preparation for the negotiation process of interpersonal conflicts.
9 9. Starting the negotiation process of interpersonal conflicts.
10 10. Identifying and exploring the issues in the negotiation process of interpersonal conflicts.
11 11. Understanding the basic concepts of option generation in the negotiation process of interpersonal conflicts.
12 12. Producing solution options in the negotiation process of interpersonal conflicts.
13 13.Evaluating the solution options produced during the negotiation process of interpersonal conflicts.
14 14. Reaching an agreement in the negotiation process of interpersonal conflicts and ending the negotiation.
15 midterm exam
16 final exam

Recomended or Required Reading

Barsky, E. A. (2000). Conflict resolution for the helping professions. Stamford: Brooks / Cole, Thomson Learning. Bush, R., A., B. & Folger, J., P. (2005). The promise of mediation: The transformative approach to conflict (revised version). USA: Jossey-Bass
Bush, R.A.B., Folger, J. P. (2013). Arabuluculuk ve getirileri: Dönüşümsel Çatışma Yaklaşımı. (Çev: Gamze Sart). Ankara:Nobel.
Fisher, R,. Ury, W. ve Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd Ed.). USA: Penguin Boks.
Folger, P., J., Poole, S., M., Stutman, K., R. (3013). Çatışma yönetimi: Ilişkiler, gruplar, ve kuruluşlar için stratejiler (Çev: Akkoyun, F.). Ankara:Nobel.
Ildır, G. (2003). Alternatif uyuşmazlık çözümü: Medeni yargıya alternative yöntemler.Ankara: Seçkin Yayınevi.
Karip, E. (1999). Çatışma yönetimi. Ankara: Pegem Yayıncılık.
Lulofs, R. S. ve Cahn D. D. (2000). Conflict from theory to action (2nd ed.). Boston: Allyn and Bacon.

Planned Learning Activities and Teaching Methods

Lecture
Presentation
Answer-Question
Discussion

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + FIN * 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

LO 1-3: They will be evaluated by questions in the midterm examination.
LO 3-6: It will be evaluated by literature review paper.

Language of Instruction

Turkish

Course Policies and Rules

Attendance must be at least 70% for the lectures.

Contact Details for the Lecturer(s)

abbas.turnuklu@deu.edu.tr

Office Hours

Thursday 14:00-15:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 3 42
Preparation for midterm exam 1 8 8
Preparation for final exam 1 10 10
Reading 3 7 21
Midterm 1 3 3
Final 1 3 3
TOTAL WORKLOAD (hours) 129

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.1554455
LO.254455
LO.35545555
LO.454455
LO.55444
LO.6544444