COURSE UNIT TITLE

Offered By

Conflict Resolution (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ÖMÜR NECZAN ÖZMEN

Offered to

Conflict Resolution (English)

Course Objective

The aim of the course is to analyze conflict, understand the dynamics between the parties in a conflict, abd determining the apparopriate method of conflict resolution. In addition the course will focus on the most apparopriate conflict resolution techniques. The course will provide necessary skills; one can effectively exercise the available or cretae options for conflict resolution with the required resolution techniques.

Learning Outcomes of the Course Unit

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Recomended or Required Reading

M. Rahim, M. (2010). Managing Conflict in Organizations. Transaction Publishers.
Joseph P. Folger, Marshall Scott Poole, Randall K. Stutman, (2009). Working Through Conflict: Strategies for Relationships, Groups, and Organizations. Pearson Publishing.
Deutsch, M., Coleman, P. T., & Marcus, E. (Eds.) (2006).The Handbook of Conflict Resolution: Theory and Practice, 2nd Edition. San Francisco: Jossey-Bass
Rubin, J., Pruitt, D., & Kim, S.H. (1994). Social Conflict: Escalation, Stalemate and Settlement. New York: McGraw-Hill.

Planned Learning Activities and Teaching Methods

Lecture
Group work
Presentations
Class Discussions
Case studies

Assessment Methods

Further Notes About Assessment Methods

None

Assessment Criteria

- Knowledge about the general characteristics of conflict and alternative ways of resolving conflictual issues
- Reflect and use theoretical knowledge that gained during lectures to real cases.
- Presentation about the cases.
- Written case studies.
- Teamwork

Case Study Assignment

1) Facts/Summary/of Case: Aspects, features of the background of the case, consider the facts, unique perspectives, (10 Points)
2) Problem Identification: Recognize the problems, issues (20 Points)
3) Analysis: Assessment of the facts of the case, assessment of issues (20 Points)
4) Alternate Solution/ Options/and Best Solution: Assessment of alternative options, comparison between alternatives (20 Points)
5) Recommendations: Observations, action plan, final decisions with evidence (20 Points)
6) Conclusions/ Outcomes: Positive/negative consequences tied to the issues (10 Points)
7) For Cases with questions and answer: Answers to Questions (20 Points)

Research Paper Assignment
1) Statement of Purpose: Organization, background of argument, understanding of, contribution to chosen field(10 Points)
2) Introduction: Explanation to why the topic is pertinent, originality, discussion of the topic (10 Points)
3) Content: Writer s own reliying, quotes, paraphrising, connection and integration among them, ways to think about material, currency/recency (10 Points)
4) Organization: Sense of ideas, argument, logic, cohesivenes, follow resoning, transition link to paragraphs, moving through the text (10 Points)
5) Level of an academic research paper: Professional/Unproffesional (10 Points)
6) StructureMechanics: Construction of sentences, length and type of of sentences, grammer, spelling, punctiation (10 Points)
7) Conclusion: Evaluation of argument, findings, explanations, connection to research and position (10 Points)
8) Reference: Source of information, Ligitimate sources, value of the material (10 Points)
9) Citation Format: Use of citations (10 Points)

Final Presentation
1) Content (25 Points)
2) Have Comprehensive Knowledge of the Subject (25 points).
3) Organize Slide Structure (15 points).
4) Maintain eye contact (10 points)
5) Delivery and clarity of presentation (10 Points)
6) Ability to respond to questions (15 points).

All those criterion would be evaluated by the following scale
This particular element is absent or it is completely out of place within the given context. Poor (0%)
This particular element is somewhat absent and does not entirely fit the context. Fair (40%)
This particular element is developed satisfactorily and fits the context at an acceptable standard. Good (60%)
This particular element is developed in a good and professional way and fits into the context. Very good (80%)
The way this particular element is developed is noteworthy and fits perfectly into the context. Excellent (100%)

Language of Instruction

English

Course Policies and Rules

-Attending at least 70 percent of lectures is mandatory.
-Plagirism of any type will result in disciplinary action
-Students are expected to participate actively in class discussions.
-Students are expected to attend to classes on time.
-Students are expected to prepare ahead of time for class.

Contact Details for the Lecturer(s)

http://kisi.deu.edu.tr/omur.ozmen
E-mail: omur.ozmen@deu.edu.tr
Ofis: 113

Office Hours

will be announced

Work Placement(s)

None

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes