COURSE UNIT TITLE

: BUSINESS PROCESS MANAGEMENT

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
END 3963 BUSINESS PROCESS MANAGEMENT ELECTIVE 3 0 0 5

Offered By

Industrial Engineering

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR ŞEYDA AYŞE YILDIZ

Offered to

Industrial Engineering

Course Objective

The aim of the course is to explain the stages in the Business Process Management life cycle. These stages include goal setting, process design, process implementation, process establishment and measurement, and process evaluation. The course also aims to teach students to analyze corporate performance from a process perspective, redesign processes using value-oriented techniques, and create and implement workflows.

Learning Outcomes of the Course Unit

1   Having knowledge about the methods necessary to define, analyze and improve business processes
2   Ability to understand Business Process Management notation and develop business process models using this notation
3   Ability to reveal weaknesses in a given process and suggest improvements that will increase organizational performance
4   Ability to apply the methods explained in the course with the help of computer software
5   Ability to work as a team on a project using the methods explained in the course

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Business process management lifecycle overview, introduction to process modeling
2 Process architecture
3 Business process management notation - 1
4 Business process management notation - 2
5 Process modeling using business process management software - 1
6 Process modeling using business process management software - 2
7 Human-centered and system-centered processes
8 Process Automation
9 Workflow, input and decisions
10 Work and resource allocation
11 Processes and rules
12 Process performance metrics
13 Process improvement - 1
14 Process improvement - 1

Recomended or Required Reading

1. Harmon, Paul: Business Process Change. A Guide for Business Managers and BPM and Six Sigma Professionals, (2nd
ed.), Morgan Kaufmann, San Francisco, ISBN-10: 0123741521
2. Jeston, John; Nelis, Johan: Business Process Management: Practical Guidelines to Successful Implementations. Butterworth-
Heinemann, 2006, ISBN 0750669217
3. Davis, R.: An Introduction to Business Process Modeling with the ARIS design platform: Getting Started with BPM, (1st ed.),
Springer, New York, 2007

Planned Learning Activities and Teaching Methods

Course Lectures / Case Study

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 PRJ PROJECT
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + PRJ * 0.20 + FIN * 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + PRJ * 0.20 + RST * 0.50


Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

To be announced.

Contact Details for the Lecturer(s)

Prof.Dr. Şeyda A. YILDIZ
e-mail: seyda.topaloglu@deu.edu.tr
Tel: (0232) 301 76 00

Office Hours

Will be announced later.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Preparation for midterm exam 1 15 15
Preparation for final exam 1 25 25
Project Preparation 1 35 35
Preparations before/after weekly lectures 14 1 14
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 121

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.122
LO.222
LO.33
LO.43
LO.523

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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