COURSE UNIT TITLE

: INTERPERSONAL DISPUTE RESOLUTION AND NEGOTIATION PROCESS

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
KDN 5064 INTERPERSONAL DISPUTE RESOLUTION AND NEGOTIATION PROCESS ELECTIVE 3 0 0 5

Offered By

Women's Studies

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR ABBAS TÜRNÜKLÜ

Offered to

Women's Studies

Course Objective

Interpersonal conflicts are an inevitable and natural part of social life. It is impossible to eliminate them entirely. People differ from one another due to factors such as biology, culture, personality, education, desires, needs, interests and requirements. When people with different personalities come together, whether at work, at home or in social situations, these differences will inevitably lead to conflict to varying degrees.

Therefore, rather than focusing on whether conflicts exist, the focus in social life should be on how they are managed, i.e. how they are negotiated. The aim of the 'Interpersonal Conflict Resolution and Negotiation Process' course is to improve individuals' ability to resolve, manage and transform conflicts. Those with developed conflict resolution and negotiation skills will be more conciliatory and inclined towards peace in social situations. The course aims to help doctoral students acquire the 21(st)-century life skill of 'Interpersonal Conflict Resolution and Negotiation'.

Learning Outcomes of the Course Unit

1   t the end of the course, the students; 1. Be able to recognize interpersonal conflicts and their negative effects,
2   2. Recognize the negative and destructive effects of interpersonal conflicts,
3   3. Develop and implement new methods for preventing, reducing and transforming interpersonal conflicts
4   4. Negotiate conflicts encountered in social life in a way that benefits both parties.
5   5. Gain competence in peacebuilding skills in social life and contribute to other people's conflict management.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 1.Interpersonal conflicts, types and conflict resolution strategies 11.Negotiation steps: developing an agreement and closing the negotiation
2 2.Resolving interpersonal conflicts and an introduction to negotiation. 12.Application
3 3.Principles of negotiation in interpersonal conflicts 13.Application
4 4.Principles of negotiation in interpersonal conflicts 14.Application
5 5.Micro-communication skills in the negotiation process 15.Mid term exam
6 6.Micro-communication skills in the negotiation process 16.Final exam
7 7.Preparation stage for the negotiation process of interpersonal disputes
8 8.Preparation stage for the negotiation process of interpersonal disputes
9 9.Negotiation steps: initiating negotiation and identifying issues of dispute
10 10.Negotiation steps: initiating negotiation and identifying issues of dispute

Recomended or Required Reading

1. Avruch, K. (2000). Culture and negotiation pedagogy. Negotiation Journal, 16 (4), 339 46.
2. Bazerman, M. H., Curhan, J. R., Moore, D. A., & Valley, K. L.(2000). Negotiation. Annual Review of Psychology, 51 (1), 279 314.
3. Deutsch, M., & Coleman, P. (2000). The handbook of conflict resolution. San Francisco: Jossey-Bass.
4. Diamond, S. (2022). Ikna dehası: Iş ve sosyal yaşamınızda başarı için müzakere stratejileri (S. E. Demirci ve K. Haktanır, Çev.). Istanbul: Diyojen. (Orijinal çalışma basım tarihi, 2010).
5. Fisher, R., Ury, W. Ve Patton, B. (2024). Evet dedirtme sanatı: Ödün vermeden anlaşmaya varmak (D. E. C. Canbaz, Çev.). Istanbul: Nova Kitap. (Orijinal çalışma basım tarihi, 2011).
6. Fisher, R., Ury, W., & Patton, B. (1991). Getting to yes: Negotiating agreement without giving in (2nd ed.). New York: Penguin Books.
7. Fisher, R., Ury, W., & Patton, B. (2011). Getting to yes: Negotiating agreement without giving in (rev. ed.). New York: Penguin Books.
8. Folger, J. P., & Baruch Bush, R. A. (1996). Transformative mediation and third-party intervention: Ten hallmarks of a transformative approach to practice. Mediation Quarterly, 13 (4), 263 78.
9. Malhotra, D. Ve Bazerman, M. H. (2007). Evet dedirtme sanatı (K. Haktanır, Çev.). Istanbul: Koridor. (Orijinal çalışma basım tarihi, 2007).
10. Moore, C. W. (2016). Arabuluculuk süreci: Anlaşmazlık çözümünde pratik stratejiler (T. Kaçmaz ve M. Tercan, Çev.). Ankara: Nobel. (Orijinal çalışma basım tarihi, 2014).
11. Moore, C. W. Ve Woodrow, P. J. (2022). Küresel ve çok kültürlü müzakere el kitabı (Ö. N. T. Özmen, Çev.). Ankara: Nobel. (Orijinal çalışma basım tarihi, 2010).
12. Rahim, M. A. (1992). Managing conflict in organizations (2nd ed.). Westport, CT: Praeger.
13. Rahim, M. A., & Katz, J. P. (2019). Forty years of conflict: The effects of gender and generation on conflict-management strategies. International Journal of Conflict Management, 31 (1), 1 16.
14. Raiffa, H. (1982). The art and science of negotiation. Cambridge, MA: Belknap Press of Harvard University Press.

Planned Learning Activities and Teaching Methods

Learning and Teaching Strategies:

Whole class teaching,
Question and answer,
Argumentation
Homework

Assessment Methods

To be announced!


Further Notes About Assessment Methods

vize %40
final %60

Assessment Criteria

Assessment Criteria:
Assessment criteria should be associated with learning strategies.

They will be evaluated by midterm exam, homework/presentation and final exam.

Language of Instruction

Turkish

Course Policies and Rules

Attendance at 70% of the classes is mandatory

Contact Details for the Lecturer(s)

Contact Details for the Instructor: abbas.turnuklu@deu.edu.tr

Office Hours

thursday 16-17

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Reading 14 1 14
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 58

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8
LO.15
LO.25
LO.35
LO.45
LO.55