COURSE UNIT TITLE

: INTERVIEW TECHNIQUES

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
MSH 0224 INTERVIEW TECHNIQUES ELECTIVE 2 1 0 4

Offered By

Civil Aviation and Cabin Services

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

BERRIN TAŞKAN

Offered to

Civil Aviation and Cabin Services

Course Objective

The profitability, growth and success of a business is the right way of working it depends on their choice and their performance. The aim of this course is to learn the principles of the interview with the employer's representative during the recruitment process and reinforce it by practicing.

Learning Outcomes of the Course Unit

1   Students will be able to learn the importance and types of interview as a selection method.
2   Students will be able to learn the personnel selection process, exam and interview practices in airline companies.
3   Students will be able to learn interview question examples and do classroom practice.
4   Students will be able to have general knowledge of body language, general appearance, gesture and gestures during the interview

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Description of the interview, its importance as a selection method
2 Interview types, face-to-face interviews, panel interviews
3 Interview process
4 Interview question types
5 The importance of listening during the interview, active listening, situations that prevent active listening
6 Interview question examples, questions measuring analytical thinking ability, questions measuring willingness and self-sacrifice criteria, questions measuring the ability to make correct and effective decisions
7 Interview question examples, questions measuring analytical thinking ability, questions measuring willingness and self-sacrifice criteria, questions measuring the ability to make correct and effective decisions
8 Midterm Exam
9 Questions to evaluate the appearance and attitude, questions to measure the reliability criteria
10 Questions to evaluate the appearance and attitude, questions to measure the reliability criteria
11 Questions to measure success and leadership criteria in human relations,
12 Questions to measure the ability to negotiate, plan, organize and co-ordinate
13 Questions to measure responsibility and ability to work under stress
14 Questions to measure teamwork ability, representation and presentation ability
15 Personnel selection process, exam and interview practices in airlines
16 Final Exam

Recomended or Required Reading

1) Yrd.Doç.Dr Aybike Serttaş Ertike, Mülakat Teknikleri, Seçkin Yayıncılık, 2012
2) Ilhan Erdoğan, Personel Seçiminde Mülakat Teknikleri, Beta Yayınları, 1994
3) Fatih Baycan, Mülakat ve Iş Arama Teknikleri, Arunos Yayınları, 2018
4) Prof.Dr.Ilhan Tomonbay, Mülakat Teknikleri, Istanbul Üniversitesi Yayınları,2020

Planned Learning Activities and Teaching Methods

Lecture, topic preparation, in-class practice.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + FIN * 0.50
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + RST * 0.50


Further Notes About Assessment Methods

None

Assessment Criteria

Exams

Language of Instruction

Turkish

Course Policies and Rules

1. Attendance of at least 70% of the classes is mandatory.
2. Participation in in-class activities is required.

Contact Details for the Lecturer(s)

berrin.taskan@deu.edu.tr

Office Hours

The days and times specified in the weekly lesson schedule to be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Tutorials 14 1 14
Preparations before/after weekly lectures 14 2 28
Preparing assignments 14 1 14
Preparing presentations 14 1 14
Midterm 1 1 1
Final 1 1 1
Practical exam 1 1 1
TOTAL WORKLOAD (hours) 101

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.133
LO.222
LO.343
LO.453

CONTACT INFORMATION
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Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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