COURSE UNIT TITLE

: PROFESSIONAL GERMAN III

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
SEC 3027 PROFESSIONAL GERMAN III ELECTIVE 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

DOCTOR NUR AYÇA ÖZTÜRK

Offered to

Tourism Management

Course Objective

The aim of this course is to provide the students with the knowledge and skills necessary for speaking according to situations and events that they meet during the working life; for understanding what is read and heard, for making telephone conversations and exchanging correspondence in business life.

Learning Outcomes of the Course Unit

1   To be able to acquire general vocabulary and terminology, to understand and use the frequently used expressions and phrases in daily and working life.
2   Listening comprehension: To be able to catch and report the actual professional dialogues.
3   Reading comprehension: To be able to analyse and report professional short writings, published materials like advertisements, letters, e-mails.
4   Speaking: To be able to describe the surroundings, the objects around him/herself, the place of living, the rooms he/she occupied, to describe a way, to give recommendations, to outline a service.
5   Writing: To be able to write a note, message, business letter.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Ankunft der Gäste. Angemeldete Gäste empfangen. Anmeldungen entgegennehmen. Gäste aufs Zimmer brıngen. Arrival of guests. Welcome of registered guests. Receiving registrations. Bringing guests to their rooms. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.1.
2 Unangemeldete Gäste begrüßen. Zimmerkategorien und Zimmerpreise. Welcome of unregistered guests. Room types and room rates. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.2.
3 Zimmerbesichtigung. Frühstück. Room visit. Breakfast. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.2.
4 Telefondienst. Telefonische Zimmerreservierungen beantworten. Telephone service. Answering the room reservations by the phone. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.3.
5 Auskunft am Telefon geben. Giving information on the phone. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.3.
6 Korrespondenz. Schriftliche Zimmerreservierungen beantworten. Reservierungen per Fax oder E-Mail bestätigen. Correspondence. Answering the written room reservations. Confirming the reservations by fax or e-mail. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.3.
7 General review for Midterm exam Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.1-3.
8 Hotelservice. Die Uhrzeit nennen. Öffnungszeiten nennen. Hotel service. Telling the time. Telling the working hours. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.4.
9 Orte im Hotel und in der Hotelumgebung angeben. Specifying of locations in the hotel and in the hotel's surroundings. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.4.
10 Auf Hoteleinrichtungen hinweisen. Giving information about the hotel facilities. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.4.
11 Reservierungen für das Hotelrestaurant entgegennehmen. Receiving reservations for the hotel restaurant. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.4.
12 Bestellungen für Getränke entgegennehmen. Receiving orders for drinks. Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.4.
13 General review Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.1-4.
14 Q&A Ulrike Cohen, Nicoletta Grandi: Zimmer frei , L.1-4.
15 Final exam
16 Final exam

Recomended or Required Reading

Ulrike Cohen, Nicoletta Grandi: Zimmer frei. Deutsch im Hotel. Lehr- und Arbeitsbuch Berlin: Langenscheidt Verlag 2012.

Planned Learning Activities and Teaching Methods

Lecture, questions and answers

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Vize
2 FN Final
3 BNS BNS VZ*0.40+FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ*0.40+BUT * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

1. Mid-term Exam: The mid-term exam covers the subjects covered in the course content; the contribution to the grade point average is 40%.
2. Final Exam: The Final Exam covers all the subjects in the course content; the contribution to the grade point average is 60%.

Language of Instruction

German

Course Policies and Rules

70% of the courses are compulsory. The students should actively participate in the course, prepare for the lecture by doing homework and solving the exercises.

Contact Details for the Lecturer(s)

sabine.aselmann@deu.edu.tr

Office Hours

The consultation will take place on Thursday from 10.00 to 12.00 am in room 205.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 3 42
Preparation for midterm exam 1 2 2
Preparation for final exam 1 2 2
In-class practices 14 3 42
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 134

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.155
LO.255
LO.355
LO.455
LO.555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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