COURSE UNIT TITLE

: INTERCULTURAL COMMUNICATION

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUR 4037 INTERCULTURAL COMMUNICATION COMPULSORY 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSOCIATE PROFESSOR GAMZE ÖZOĞUL

Offered to

Tourism Management

Course Objective

This course aims to equip students with knowledge and skills required to communicate, or share information, with people from other cultures and social groups.

Learning Outcomes of the Course Unit

1   to define major terms and concepts related to cross-cultural communication
2   to explain the barriers against effective intercultural communication
3   to gain knowledge about the features of communication for different cultures
4   to acquire knowledge, skills, and attitudes that increase intercultural competence
5   to explain the relationship between cultures and communication

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to the course, basic concepts in intercultural communication Review of the course syllabus and required readings. Definition and Key Concepts
2 Culture and community Cultural identity, social cohesion, cultural diversity, globalization
3 Cultural and value orientations Hofstede's Cultural Dimensions Theory, Kluckhohn and Strodtbeck's Values Orientation Theory, high-context and low context cultures,Schwartz's cultural value theory
4 Exploring and understanding Students' cultures Encouraging students to reflect on and share their own cultural heritage and identity
5 Factors affecting intercultural communication Cultural norms and values, language barriers,stereotypes and prejudices,ethnocentrism and cultural relativism
6 Intercultural verbal communicaion The components and characteristics of verbal codes, language, culture, and discourse,cultural variations in verbal communication, eufemizm ve tabu
7 Intercultural nonverbal communicaion Characteristics and functions of nonverbal codes,types of nonverbal communication,influence of culture on nonverbal communication,universal expressions,cultural variations in nonverbal behaviour
8 Fundamental differences in the intercultural communication process Religion and belief, language and discourse, differences in daily life
9 Competence in the intercultural communication process Intercultural competence: definition, dimensions, and models
10 Popular culture and intercultural communication Definition of popular culture, cross-cultural influences in popular culture, consumerism and cultural homogenization
11 Managing intercultural conflicts Potential sources of intercultural conflict, conflict stages and conflict management approaches and styles,influence of culture on conflict management
12 Benefits and challenges of intercultural relationships Discussing the benefits and challenges of intercultural relationships
13 the ethics of intercultural communication Ethics, culture and communication, principles of intercultural communication ethics, case studies
14 Intercultural communication and business Cultural awareness in business practices, intercultural communication problems for businesses, tourism and intercultural communication
15 Final exam
16 Final exam

Recomended or Required Reading

Tracy Novinger, Intercultural Communication : A Practical Guide, University of Texas Press, 2001.
Zhu Huan, Exploring Intercultural Communication: Language in Action, Routledge, 2013.

Planned Learning Activities and Teaching Methods

Lecture, case studies, in-class discussions, answer and question, role playing

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 VZ Vize
2 FN Final
3 BNS BNS VZ*0.40+FN * 0.60
4 BUT Bütünleme Notu
5 BBN Bütünleme Sonu Başarı Notu VZ*0.40+BUT * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

Exam papers will be evaluated regarding the level of understanding, as well as defining the causality between the basic concepts and issues of the lecture, ability of giving examples and analytical thought, and using relevant terminology.

Language of Instruction

English

Course Policies and Rules

Students are required to attend 70% of the lecture classes.

Contact Details for the Lecturer(s)

gamze.ozogul@deu.edu.tr

Office Hours

Tuesday / 10.00-12:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Case study 1 2 2
Preparations before/after weekly lectures 14 2 28
Preparation for final exam 1 20 20
Preparation for midterm exam 1 20 20
In-class practices 1 4 4
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 118

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12
LO.155
LO.255
LO.3
LO.4555
LO.5555555555555

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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