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Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS MSH 0173 GUIDANCE SERVICES IN TOURISM ELECTIVE 2 0 0 4

Offered By

Cultural Heritage and Tourism

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

ASSOCIATE PROFESSOR DEVRIM ERTÜRK

Offered to

Tourism and Hotel Management Cultural Heritage and Tourism Civil Aviation and Cabin Services Civil Aviation Transportation Management Food Technology

Course Objective

The aim of this course is to give detailed information about tour guide activities.

Learning Outcomes of the Course Unit

1   Before the tour, during the tour, and tour assessment farewell to specify the basic activities. 2   Travel and tourist guide services in the area of legal regulations and professional standards. 3   During the tour, you can specify the basic problems originating from other tour providers. 4   is a high power communications and team work fit. 5   Identify types and characteristics of tourists.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description 1 TOURIST GUIDANCE TERMINOLOGY 2 TOURIST GUIDANCE AS A PROFESSION 3 EDUCATION OF TOURIST GUIDANCE 4 COMPETENCIES OF THE TOURIST GUIDE 5 TOURIST GUIDES AND PERSONALITY 6 TASKS AND ROLES OF TOURIST GUIDES 7 TASKS AND ROLES OF TOURIST GUIDES 8 MID-TERM EXAM 9 TOURIST GUIDANCE AND EXPERTISE 10 TOUR MANAGEMENT OF THE TOURIST GUIDE 11 TOUR TYPES, TOURIST TYPOLOGIES AND TOURIST GUIDANCE 12 PROFESSIONAL ETHICAL PRINCIPLES OF TOURIST GUIDANCE 13 PROFESSIONAL ORGANIZATION AND LEGISLATION IN TOURIST GUIDANCE 14 DAILS OF TOURIST GUIDANCE 15 TOURIST GUIDANCE AND TECHNOLOGY 16 FINAL EXAM

Recomended or Required Reading

Turist Rehberliği (2018). Seçkin Eser, Seda Şahin, Celil Çakıcı (editörler). Datay Yayıncılık, Ankara.

Planned Learning Activities and Teaching Methods

Lecture, in-class practices.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA 1 MTE MIDTERM EXAM 2 FIN FINAL EXAM 3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + FIN * 0.50 4 RST RESIT 5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + RST * 0.50

Further Notes About Assessment Methods

None

Assessment Criteria

Exam.

Language of Instruction

Turkish

Course Policies and Rules

70% attendance is compulsory. Any kind of copying action will result in disciplinary action.

Contact Details for the Lecturer(s)

eda.avci@deu.edu.tr

Office Hours

On the day and time of the course announced in the curriculum that year.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours) Lectures 14 3 42 Preparations before/after weekly lectures 1 7 7 Preparation for midterm exam 1 7 7 Preparation for final exam 1 14 14 Preparing presentations 1 6 6 In-class practices 3 6 18 Midterm 1 1 1 Final 1 1 1 TOTAL WORKLOAD (hours) 96

Contribution of Learning Outcomes to Programme Outcomes

PO/LO PO.1 PO.2 PO.3 PO.4 PO.5 PO.6 PO.7 PO.8 PO.9 PO.10 PO.11 PO.12 PO.13 PO.14 PO.15 LO.1 1 LO.2 1 LO.3 1 LO.4 5 LO.5 1