COURSE UNIT TITLE

: QUALITY AND ACCREDITATION IN HEALTH

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
ACY 2259 QUALITY AND ACCREDITATION IN HEALTH COMPULSORY 1 0 0 2

Offered By

First And Emergency Aid

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

ASSOCIATE PROFESSOR SERVET KIZILDAĞ

Offered to

First And Emergency Aid

Course Objective

To encourage health professionals who have an important task in the implementation of (national / international) quality management systems and accreditation, to participate and to adopt the standards and processes with an increased awareness and knowledge in institutions providing health services

Learning Outcomes of the Course Unit

1   effectively implements and adopts quality management processes.
2   knows and uses the health care quality standards and legislations.
3   knows and supports the targeted quality applications and qualification criteria in health outcomes.
4   will have information about employee and patient satisfaction and safety issues.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 The concept of quality 1.1. History and basic concepts of quality 1.2. quality approaches 1.3. Quality and efficiency 1.4. Quality and cost 1.5. Different approaches to the concepts of quality 1.6. Total Quality Management (TQM) 1.7. International quality system documentation
2 The concept of quality, Standard, standardization and accreditation 2.1. The benefits of standardization 2.2. Standard types 2.3. preparation of standards 2.4. Certification and accreditation 2.5. Turkish Standards Institute certification activities 2.6. International standardization
3 Total Quality Management-1 3.1. Definition and importance of Total Quality Management Systems 3.2. Basic principles of Total Quality Management Systems
4 Total Quality Management-2 4.1. Total Quality Management Systems certification stages 4.2. Total Quality Management Systems Standards requirements 4.3. Terms and definitions of Total Quality Management Systems
5 ISO 9001 Quality System 5.1. TS EN ISO 9001 and 22000 Quality Management Systems and the importance of the definition 5.2. TS EN ISO 9001 and 22000 Quality Management Systems based on the principles 5.3. Requirements of TS EN ISO 9001 and 22000 Standards 5.4. Quality and secure terms and definitions 5.5. TS EN ISO 9001 and 22000 Quality Management Systems certification stages
6 Documentation and Quality indicators 6 .1. Systems description and the importance of Patient Documentation 6 .2. Basic principles of Patient Documentation Systems 6 .3. Patient Documentation System terms and definitions
7 Patient safety 7.1. Definition and Importance of patient safety 7.2. Patient safety areas of application
8 ISO 18001 Occupational Health and Safety Administration 8.1. The Importance of Occupational Health and safety management 8.2. Steps in application of occupational health and safety management 8.3. Areas of application of occupational health and safety management
9 Facility management and security 9.1. Definition and Importance of Environmental Standards 9.2. TS EN ISO 14001 standard 9.3. Environmental standard applications 9.4. Environmental management system requirements 9.5. Environmental management standard application steps 9.6. Recovery and recycling of waste
10 Health Care Facilities Information Systems Security 10.1. Definition and importance of IT Systems 10.2. The basic principles of Information Systems 10.3. Information system terms and definitions
11 Internal and external audit 11.1. Definition and importance of internal and external audit system 11.2. Basic principles of Internal and External Audit Systems 11.3. Internal and external audit system, terms and definitions
12 International quality standards in health 12.1. International Quality Standards of the United States the application form 12.2. International Quality Standards in Canada, the application form 12.3. International Quality Standards in Germany, the application form

Recomended or Required Reading

1. JCI., (2008). Joint commission international accreditation standards for clinical laboratories. USA: Joint Commission on Accreditation of Healthcare Organizations,
2. TS EN ISO 9001 and 17025 The definition and importance of Quality Management System
3. TS EN ISO 9001 and 15189 Basic principles of Quality Management Systems
4. TS EN ISO 9001 and 22000 Terms of standards
5. TS EN ISO 9001 and 22000 Stages of the Quality Management System certification

Planned Learning Activities and Teaching Methods

Theoric lectures, Presentations with audio visual material and Interactive learning

Assessment Methods

To be announced!

Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

optional

Contact Details for the Lecturer(s)

Dr. Servet KIZILDAĞ 412 4744

Office Hours

Wednesday
between 10:30-17:00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 1 14
Case study 2 1 2
Preparations before/after weekly lectures 12 1 12
Preparation for final exam 1 6 6
Preparation for midterm exam 1 4 4
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 40

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11
LO.14455
LO.2445
LO.345
LO.44545

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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