COURSE UNIT TITLE

: NEGOTIATION AND MEDIATION IN CONFLICT RESOLUTION PROCESS

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
IAÇ 5002 NEGOTIATION AND MEDIATION IN CONFLICT RESOLUTION PROCESS COMPULSORY 3 0 0 5

Offered By

Conflict Resolution (English)

Level of Course Unit

Second Cycle Programmes (Master's Degree)

Course Coordinator

PROFESSOR DOCTOR AYŞE GÜL KÖKKILINÇ

Offered to

Conflict Resolution (English)

Course Objective

The aim of the course is to discuss and analyze the negotiation and mediation techniques in conflict resolution process used at interpersonal, intergroup, interorganizational and international level, to examine and evaluate the negotiation and mediation techniques used in the resolution process of disputes between workers and employers in individual labor relations, and between trade unions and employer unions in collective labor relations.

Learning Outcomes of the Course Unit

1   To analyze conflict resolution process
2   To be part of peaceful conflict resolution process
3   To examine the contributions of negotiation and mediation to conflict resolution process.
4   Case-based practices.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Conflict resolution process
2 Negotiation in conflict resolution process
3 The nature of the negotiation
4 Negotiation process
5 Negotiation tactics
6 Negotiation tactics
7 Case Study
8 Case Study
9 Mediation in conflict resolution process
10 Qualifications of mediator
11 The role of the mediator
12 Case Study
13 Case Study
14 Case study

Recomended or Required Reading

Elif Yılmaz Kekeç, Arabuluculuk Yoluyla Uyuşmazlık Çözümünde Temel Aşamalar ve Taktikler, Adalet Yayınları,2016.

ESSENTIALS OF NEGOTIATION
ROY J. LEWICKI, BRUCE BARRY, DAVID M. SAUNDERS
Sixth edition. Mc.Graw Hill Education,2016.


THE MEDIATION PROCESS
Practical Strategies for Resolving Conflict , Fourth Edition
Christopher W. Moore
Published by Jossey-Bass, Printed in the United States of America
FIRST EDITION, 2014.

ARABULUCULUK SÜRECI ANLAŞMAZLIK ÇÖZÜMÜNDE PRATIK STRATEJILER
The Mediation Process Practical Strategies for Resolving Conflict, Christopher W. Moore
4. Basımdan Çeviri Editörleri Tarkan Kaçmaz- Abbas Türnüklü, Nobel Yayınevi 2016.

Planned Learning Activities and Teaching Methods

Lecture, discussions, case studies, problem solving.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FCG FINAL COURSE GRADE
3 FCGR FINAL COURSE GRADE MTE * 0.40 + FCG* 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.40 + RST* 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

Learners to be expected to:
1. To analyze conflict resolution process.
2. To evaluate negotiation tactics in conflict resolution process.
3. To evaluate the role of the negotiation and mediator in conflict resolution process.
4. To evaluate negotiation and mediation practices.

Language of Instruction

English

Course Policies and Rules

1. Attending at least 70 percent of lectures is mandatory.

Contact Details for the Lecturer(s)

aysegul.kokkilinc@deu.edu.tr

Office Hours

Tuesday 11.00-12.00

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparation for final exam 1 20 20
Preparation for midterm exam 1 15 15
Preparations before/after weekly lectures 14 4 56
Final 1 1,5 2
Midterm 1 1,5 2
TOTAL WORKLOAD (hours) 137

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8
LO.144
LO.255
LO.35555
LO.45

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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