Dokuz Eylül University Information Package / Courses Catalog

Description of Individual Course Units

Course Unit Code	Course Unit Title	Type Of Course	D	U	L	ECTS
ÇEK 6161	COMMUNICATION MANAGEMENT	ELECTIVE	3	0	0	5

Offered By

Labour Economics and Industrial Relations

Level of Course Unit

Third Cycle Programmes (Doctorate Degree)

Course Coordinator

ASSOCIATE PROFESSOR CEMILE ÇETIN

Offered to

Labour Economics and Industrial Relations

Course Objective

The purpose of this course is to develop students' communication abilities and create awareness about proper communication which is the starting point of problems on shares held in different levels almost all aspects of life.

Learning Outcomes of the Course Unit

1	1. Being able to leran and use emphaty
2	2. Being able to develop listening skills
3	3. Being able to use verbal communication successfully
4	4. Being able to perform emotion management
5	5. Being able to use different communication tools

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week	Subject	Description
1	1. Meeting and Sharing Responsibility
2	2. Our Character Colors in Communication
3	3. The Concept and Types of Communication
4	4. Perceptions in Communication
5	5.Communication Barriers
6	6. Communication Conflicts and Causes
7	7. Conflict Management Strategies
8	8. MidTerm
9	9. Crisis and Crisis Communication
10	10.Asking Questions and Types of Questions
11	11. Feedback
12	12. Negotiation and Skills
13	13. Organizational Silence and Loneliness
14	14. Coaching Practices
15	15. General Evaluation

Recomended or Required Reading

* Iletişim Becerileri, Mckay Matthew; Davis, Martha; Fanning, P; Iletişim Becerileri, Ankara, HYP Yayımcılık, 1995
* Şiddetsiz Iletişim Bir Yaşam Dili; Marshall B. Rosenberg(Çev:Gülden Şen, Mahmut Tuna) Sistem Yayıncılık, 2003
* Barış Sanatı, Sun Tzu, Istanbul, Dharma, 2004
* Iletişim Çatışmaları ve Empati, Üstün Dökmen, Sistem yayıncılık, 2008
* Işletmelerde Iletişim ve Iki Otel Işletmesi Üzerinde Bir Çalışma, Seher Ceylan, Pamukkale Üniversitesi Yayımlanmamış Yüksek Lisans Tezi, 2003
*Iş ve Iş Dışı Yaşamda 3'ü 1 arada Kariyer Hedef Koçluk, Cemile ÇETIN, KitapAna Yayınevi, 2018
* Işe Adanma, Tuba AKÜNAL ve Cemile ÇETIN, KitapAna Yayınevi, 2018
* Insan Kaynakları Yönetiminde Istihdam EDilebilirlik Becerileri, Pelin ÇALIŞKAN ve Cemile ÇETIN, KitapAna Yayınevi, 2018

Planned Learning Activities and Teaching Methods

Interactive expression based on the visual presentation of students
Sharing/Explicateing examples of different application
Performing case analysis

Assessment Methods

SORTING NUMBER	SHORT CODE	LONG CODE	FORMULA
1	MTE	MIDTERM EXAM
2	STT	TERM WORK (SEMESTER)
3	FIN	FINAL EXAM
4	FCG	FINAL COURSE GRADE	MTE * 0.20 + STT* 0.40 + FIN* 0.40
5	RST	RESIT
6	FCGR	FINAL COURSE GRADE (RESIT)	MTE * 0.20 + STT * 0.40 + RST* 0.40

Further Notes About Assessment Methods

None

Assessment Criteria

* Midterm and final exam
* Midterm exam and attendance

Language of Instruction

Turkish

Course Policies and Rules

* There is a 70% attendance requirement for the course.
* Lectures will be carried out as a power point presentation.
* Other conditions will be shared with the students in writing at the beginning of the semester.

Contact Details for the Lecturer(s)

E-mail: cemilegurcay@gmail.com / cemile.gurcay@deu.edu.tr

Office Hours

It is lecture days.
The office hours are determined according to the class time.

Work Placement(s)

None

Workload Calculation

Activities	Number	Time (hours)	Total Work Load (hours)
Lectures	14	3	42
Preparations before/after weekly lectures	14	4	56
Preparation for midterm exam	1	5	5
Preparation for final exam	1	5	5
Preparing assignments	1	5	5
Preparing presentations	1	5	5
Final	1	3	3
Midterm	1	3	3
TOTAL WORKLOAD (hours)			124

Contribution of Learning Outcomes to Programme Outcomes

PO/LO	PO.1	PO.2	PO.3	PO.4	PO.5	PO.6
LO.1	1	1	1	1	1	1
LO.2
LO.3	1	1	1	1	1	1
LO.4
LO.5	1	1	1	1	1	1

COURSE UNIT TITLE

DEGREE PROGRAMMES

Description of Individual Course Units

Offered By

Level of Course Unit

Course Coordinator

Offered to

Course Objective

Learning Outcomes of the Course Unit

Mode of Delivery

Prerequisites and Co-requisites

Recomended Optional Programme Components

Course Contents

Recomended or Required Reading

Planned Learning Activities and Teaching Methods

Assessment Methods

Further Notes About Assessment Methods

Assessment Criteria

Language of Instruction

Course Policies and Rules

Contact Details for the Lecturer(s)

Office Hours

Work Placement(s)

Workload Calculation

Contribution of Learning Outcomes to Programme Outcomes

CONTACT INFORMATION