COURSE UNIT TITLE

: PROFESSIONAL FOREIGN LANGUAGE 2

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUR 4247 PROFESSIONAL FOREIGN LANGUAGE 2 COMPULSORY 3 0 0 5

Offered By

TOURISM AND HOSPITALITY MANAGEMENT

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

ASSISTANT PROFESSOR ÖZLEM GÜLERYÜZ

Offered to

TOURISM AND HOSPITALITY MANAGEMENT
TOURISM AND HOSPITALITY MANAGEMENT (Evening)

Course Objective

Improving English skills of Tourism and Hospitality Management students in general and
professional terms and ensuring that students who will work in the tourism industry in
the future can use English easily.

Learning Outcomes of the Course Unit

1   Being able to use the communication tools in foreign language effectively.
2   Being able to explain the terms of hotel management in foreign language.
3   Being able to establish verbal communication in foreign language effectively.
4   Being able to establish written communication in foreign language effectively.
5   Being able to follow up the developments in tourism sector, in foreign language.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Communicating by E-mail
2 Taking a Message
3 Taking Reservations
4 Changing a Reservation
5 Problems with Reservations
6 Difficult Customers
7 Case Study
8 Midterm Exam
9 Farewell
10 Methods of Transportation
11 Local Attractions
12 On a Tour
13 Job Advertisements
14 Preparing your Curriculum Vitae (CV)
15 Case Study
16 Final Exam

Recomended or Required Reading

Main Source: Evans, Virginia. Dooley, Jenny. Garza, Veronica, Tourism, Express
Publishing, Berkshire, 2011
Study Aid: English Grammer in Use / Raymond Murphy / 3.rd Edition / Cambridge
University Press 2004
Other Course Materials: Presentations, short videos prepared by the lecturer of the
course, published articles about the topics, printed and electronic sources (our rich
DEU Libraries and www.kutuphane.deu.edu.tr link are highly recommended)

Planned Learning Activities and Teaching Methods

Lecture and practice,
Verbal participation in the course,
Individual study and teamwork,
Research and presentation,
Discussion or interpretation (as sharing of ideas) supported by video and visual tools.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FN Final
3 FCG FINAL COURSE GRADE VZ*0.40 + FN* 0.60
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) VZ*0.40 + BUT* 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

%40 Midterm Exam % 60 Final

Language of Instruction

Turkish

Course Policies and Rules

Attendance at 70% of the classes is compulsory

Contact Details for the Lecturer(s)

Lectutrer: Asst. Prof. Ozlem GULERYUZ
DOKUZ EYLUL UNIVERSITY - IZMIR MULTIDICIPLINARY VOCATIONAL SCHOOL
Hotel, Restaurant and Catering Services Department
Tourism and Hospitality Management Program
E-MAIL: ozlem.guleryuz@deu.edu.tr

Office Hours

WEDNESDAY (15:00 p.m.-16:00 p.m.)

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 1 14
Preparation for midterm exam 1 10 10
Preparation for final exam 1 10 10
Preparing assignments 1 20 20
Preparing presentations 1 15 15
Midterm 1 1 1
Final 1 1 1
TOTAL WORKLOAD (hours) 113

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17PO.18
LO.11
LO.21
LO.31
LO.41
LO.51

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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