COURSE UNIT TITLE

: BUSINESS PROCESSES OPTIMIZATION

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
ISL 4058 BUSINESS PROCESSES OPTIMIZATION ELECTIVE 3 0 0 4

Offered By

Business Administration

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

PROFESSOR DOCTOR ONUR ÖZVERI

Offered to

Business Administration
Business Administration (Evening)

Course Objective

To learn the definition of processes in enterprises, creation and management of their flows. To be able to use the techniques of improving and monitoring the created processes. To enable the students who complete the course to master the process management techniques to be used in businesses.

Learning Outcomes of the Course Unit

1   It can ensure the harmony of the environmental components of the enterprises with the processes created
2   Can create business processes
3   It can increase the efficiency of product and service production by improving business processes.
4   Can make process performance analysis
5   Identify problems in businesses, define, design and implement business processes

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to Business Processes and definitions, differences with other management understandings
2 Creation of steps and flow charts of Business Process management
3 Business Process Architecture and Performance-Optimization Management
4 Introduction of the Process Software program
5 Methods of drawing and optimizing sample business processes with Process Software
6 Drawing of business processes with Process Software program
7 Quantitative Business Process Analysis: Calculating Cycle Time and Efficiency Using Flow Analysis
8 Student Homework Presentations
9 Student Homework Presentations
10 Student Homework Presentations
11 Student Homework Presentations
12 Student Homework Presentations
13 Student Homework Presentations
14 Student Homework Presentations

Recomended or Required Reading

Kalite Yönetim Sistemleri, Baki Buzlu, Zeus Kitapevi,
Kalite Yönetimi ve Planlaması, Pro.Dr. Ahmet Öztürk,
Fundamentals of Business Process Management, Marlon Dumas, Marcello La Rosa, Jan Mendling, Hajo Reijers, Springer
Toplam Kalite Yönetimi, Doç.Dr. Muhsin Halis

Planned Learning Activities and Teaching Methods

Theoretical lecture, question-answer, discussion and sample applications, homework presentations

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 STT TERM WORK (SEMESTER)
2 MTE MIDTERM EXAM
3 MTEG MIDTERM GRADE STT * 0.40 + MTE * 0.60
4 FIN FINAL EXAM
5 FCG FINAL COURSE GRADE MTEG * 0.40 + FIN * 0.60
6 RST RESIT
7 FCGR FINAL COURSE GRADE (RESIT) MTEG * 0.40 + RST * 0.60


Further Notes About Assessment Methods

None

Assessment Criteria

To be able to define methods related to process creation, implementation and measurement in enterprises. Ability to analyze quality-related problems, create and improve business processes. To be able to use quality control tools in process application. Learning levels related to process techniques will be measured in line with participation in discussions during lectures, homework presentations, and answers to questions in exams.

Language of Instruction

Turkish

Course Policies and Rules

1. Class participation is important.
2. Implementation practices should be done
3. Homework presentations should be made

Contact Details for the Lecturer(s)

Prof.Dr. Onur ÖZVERI
DEÜ Iktisadi ve Idari Bilimler Fakültesi, Işletme Bölümü, Sayısal Yöntemler Anabilim Dalı

Office Hours

It will be announced at the beginning of the term

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparations before/after weekly lectures 14 2 28
Preparation for midterm exam 1 8 8
Preparation for final exam 1 11 11
Preparing assignments 1 6 6
Preparing presentations 1 3 3
Final 1 1 1
Midterm 1 1 1
TOTAL WORKLOAD (hours) 100

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15
LO.1111
LO.2111
LO.3111
LO.4111
LO.5111

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

Copyright 2015 DEÜ. BİD

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