COURSE UNIT TITLE

: YIELD MANAGEMENT IN TOURISM BUSINESSES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
TUR 3030 YIELD MANAGEMENT IN TOURISM BUSINESSES COMPULSORY 3 0 0 5

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator

ASSOCIATE PROFESSOR ÖVÜNÇ BARDAKOĞLU

Offered to

Tourism and Hotel Management
Tourism Management

Course Objective

The course aims to examine revenue management practices in tourism businesses. Within the scope of the course, topics such as customer information, consumer behavior, market segmentation, demand forecasting methods, capacity utilization and pricing in hotel businesses and travel agency businesses will be examined within a theoretical framework.

Learning Outcomes of the Course Unit

1   To analyze revenue management processes in touristic businesses
2   To explain consumer behavior in touristic businesses in detail
3   To conduct research on the problems encountered in capacity management in touristic businesses.
4   To be able to explain in detail the role of pricing in touristic businesses.
5   To be able to examine demand forecasting methods

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Introduction to Revenue Management
2 Customer Knowledge and Consumer Behavior
3 Market Segmentation and Selection
4 Internal Assessment and Competitive Analysis
5 Reservations and Channels of Distribution
6 Demand Forecasting
7 Midterm/lecture
8 Dynamic Value-Based Pricing
9 Channel and Inventory Management
10 Strategic Management and Following the RevMAP
11 Hotel Transaction Processing
12 Hotel Pricing
13 Case Study
14 case study
15 final exam
16 final exam

Recomended or Required Reading

Tranter Stuart &Hill Parker (2014). An Introduction to Revenue Management for the Hospitality Industry: Principles and Practices for the Real World, Pearson: England
Vion, Bend(2022). Revenue Management in the Lodging Industry Origins to the Last Frontier, Springler: Switzerland
Academic Articles on Topics

Planned Learning Activities and Teaching Methods

The course is given in theory.

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 ASG ASSIGNMENT
3 FIN FINAL EXAM
4 FCG FINAL COURSE GRADE MTE * 0.30 + ASG * 0.20 + FIN * 0.50
5 RST RESIT
6 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.30 + ASG * 0.20 + RST * 0.50


Further Notes About Assessment Methods

None

Assessment Criteria

To be announced.

Language of Instruction

Turkish

Course Policies and Rules

It is compulsory to attend 70% of classes.

Contact Details for the Lecturer(s)

oızge.adan@deu.edu.tr

Office Hours

To be announced.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 3 42
Preparing assignments 6 3 18
Preparation for final exam 1 20 20
Preparation for midterm exam 1 20 20
Preparing presentations 1 15 15
Midterm 1 1 1
Final 1 2 2
TOTAL WORKLOAD (hours) 118

Contribution of Learning Outcomes to Programme Outcomes

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LO.21511111111111111
LO.31111511111111515
LO.41511111111511111
LO.55111111111111115