COURSE UNIT TITLE

: INTERVIEW TECHNIQUES

DEGREE PROGRAMMES

Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS
MSH 0195 INTERVIEW TECHNIQUES ELECTIVE 2 0 0 3

Offered By

Civil Aviation and Cabin Services

Level of Course Unit

Short Cycle Programmes (Associate's Degree)

Course Coordinator

BERRIN TAŞKAN

Offered to

Cultural Heritage and Tourism
Tourism and Hotel Management
Civil Aviation and Cabin Services
Civil Aviation Transportation Management
Food Technology

Course Objective

The profitability, growth and success of a business is the right way of working it depends on their choice and their performance. The aim of this course is to learn the principles of the interview with the employer's representative during the recruitment process and reinforce it by practicing.

Learning Outcomes of the Course Unit

1   Students will be able to learn the importance and types of interview as a selection method.
2   Students will be able to learn the personnel selection process, exam and interview practices in airline companies.
3   Students will be able to learn interview question examples and do classroom practice.
4   Students will be able to have general knowledge of body language, general appearance, gesture and gestures during the interview.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites

None

Recomended Optional Programme Components

None

Course Contents

Week Subject Description
1 Description of the interview, its importance as a selection method
2 Interview types, face-to-face interviews, panel interviews
3 Interview process
4 Interview question types
5 The importance of listening during the interview, active listening, situations that prevent active listening
6 Interview question examples, questions measuring analytical thinking ability, questions measuring willingness and self-sacrifice criteria, questions measuring the ability to make correct and effective decisions
7 Mid-term Exam
8 Questions to evaluate the appearance and attitude, questions to measure the reliability criteria
9 Questions to measure success and leadership criteria in human relations
10 Questions to measure the ability to negotiate, plan, organize and co-ordinate
11 Questions to measure responsibility and ability to work under stress
12 Personnel selection process, exam and interview practices in airlines
13 Questions to measure teamwork ability, representation and presentation ability
14 General Recap
15 Final Exam

Recomended or Required Reading

1) Yrd.Doç.Dr Aybike Serttaş Ertike, Mülakat Teknikleri, Seçkin Yayıncılık, 2012
2) Ilhan Erdoğan, Personel Seçiminde Mülakat Teknikleri, Beta Yayınları, 1994
3) Fatih Baycan, Mülakat ve Iş Arama Teknikleri, Arunos Yayınları, 2018
4) Prof.Dr.Ilhan Tomonbay, Mülakat Teknikleri, Istanbul Üniversitesi Yayınları,2020

Planned Learning Activities and Teaching Methods

Lecturing and preparing to subjects

Assessment Methods

SORTING NUMBER SHORT CODE LONG CODE FORMULA
1 MTE MIDTERM EXAM
2 FIN FINAL EXAM
3 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + FIN * 0.50
4 RST RESIT
5 FCGR FINAL COURSE GRADE (RESIT) MTE * 0.50 + RST * 0.50


Further Notes About Assessment Methods

None

Assessment Criteria

Exams: There will be held on two in class exams; midterm exam and final exam during the semester.
Grades: 50 % Midterm Exam, 50 % Final Exam, 50 % Make-up Exam.

Language of Instruction

Turkish

Course Policies and Rules

Exams: There will be held on two in class exams; midterm exam and final exam during the semester.
Grades: 50 % Midterm Exam, 50 % Final Exam, 50 % Make-up Exam.

Contact Details for the Lecturer(s)

berrin.taskan@deu.edu.tr

Office Hours

Wednesday, 13:00 - 16:30, Ground Floor, No: Z-28, Efes Vocational School, Selçuk / IZMIR.

Work Placement(s)

None

Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 14 2 28
Group session 14 1 14
Preparations before/after weekly lectures 14 1 14
Preparation for midterm exam 1 6 6
Preparation for final exam 1 6 6
Midterm 1 2 2
Final 1 2 2
TOTAL WORKLOAD (hours) 72

Contribution of Learning Outcomes to Programme Outcomes

PO/LOPO.1PO.2PO.3PO.4PO.5PO.6PO.7PO.8PO.9PO.10PO.11PO.12PO.13PO.14PO.15PO.16PO.17PO.18PO.19PO.20
LO.1354
LO.2254
LO.3354
LO.4354

CONTACT INFORMATION
Dokuz Eylül Üniversitesi Cumhuriyet Bulvarı No: 144 35210 Alsancak / İZMİR
Phone: +90(232) 412 12 12 - Fax: +90 (232) 464 81 35

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