Description of Individual Course Units

Course Unit Code Course Unit Title Type Of Course D U L ECTS

Offered By

Tourism Management

Level of Course Unit

First Cycle Programmes (Bachelor's Degree)

Course Coordinator


Offered to

Tourism Management

Course Objective

The aim of this course is to let the students react with the convenient spoken French language to the concrete situations and events that they meet during the working life; to realize written and simple spoken language and to understand what is read and heard.

Learning Outcomes of the Course Unit

1   To be able to understand and use the simple phrases and frequently used expressions in daily and working life.
2   To understand what it heard: To be able to catch and report the actual professional dialogues.
3   To be able to understand what is read: To be able to analyse and report professional short writings, advertisements, published materials like letters.
4   Spoken expression: To be able to introduce oneself, to be able to describe the surroundings, the objects around him/herself, to be able to roughly tell about his/her work and hobbies, places, an event.
5   Writing: To be able to write a note, message, personal letter.

Mode of Delivery

Face -to- Face

Prerequisites and Co-requisites


Recomended Optional Programme Components


Course Contents

Week Subject Description
1 Welcoming and check-in. Accueil a l hotel. Reception et enregistrement des hotes.
2 Take the guests to rooms. List of prices. Emmener les hotes dans la chambre. Categories et Prix des chambres
3 Meet the guests without reservation. Show rooms. Accueil des hotes sans reservation, montrer la chambre. Petit-dejeuner.
4 Hotel reservation on telephone. Prendre Reservation en Telephone
5 Information on telephone.
6 Respond to written reservations. Confirmation of reservations. Repetition.Repondre les reservations en ecrit.
7 Midterm Exam
8 Midterm Exam
9 Service de l hotel. Timing. Informing opening and closing hours. Service a l Hotel. Info d ouverture, fermeture.
10 Concierge services. Info sur les environs de l hotel.
11 Information about the facilities of the hotel. Informer sur les services de l hotel.
12 Reservating a place at the restaurant of the hotel. Reserver pour le resto de l Hotel.
13 Take order of beverages. . Prendre une commande de boisson.
14 Example Cases. Cas exemplaires.
15 Final Exam
16 Final Exam

Recomended or Required Reading

Basic Resource: Méthode de français Tout va bien ! 1 Livre de l'élève de Hélène Augé, Hachette.
Other Resources: Cahier d'exercices de Hélène Augé , Dictionnaire de la Langue Francaise: Le Robert, Fransizca-Turkce, Turkce-Fransizca Sozluk (Tahsin Saraç), Exercises in french, films, CDs having music, DVDs, internet resources, ( multilingual dictionary (English-French- French-English ).

Planned Learning Activities and Teaching Methods

Lecture, spoken and written exercises about the subjects, term homework/presentation.

Assessment Methods

Successful / Unsuccessful

Further Notes About Assessment Methods


Assessment Criteria

To be announced.

Language of Instruction


Course Policies and Rules

The student is required to be at class on time.
The student is expected to obey the rules of the classroom and the school.
The student is expected to attend the course regularly.
The student is expected to fulfil his responsibilities such as passing the exams.

Contact Details for the Lecturer(s)

Office Hours

To be announced.

Work Placement(s)


Workload Calculation

Activities Number Time (hours) Total Work Load (hours)
Lectures 12 3 36
Preparations before/after weekly lectures 12 3 36
Preparation for midterm exam 1 2 2
Preparation for final exam 1 2 2
Preparing assignments 1 20 20
Midterm 1 2 2
Final 1 2 2
Project Assignment 1 20 20
TOTAL WORKLOAD (hours) 120

Contribution of Learning Outcomes to Programme Outcomes